Support » Plugin: Jetpack by WordPress.com » Jetpack Carousel Exif data only seen in IE

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  • Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic

    I am able to see the Exif information in Chrome and Firefox, by scrolling down the page:

    Do you have problems scrolling down in Carousel mode in these 2 browsers?

    Ah why yes, but now I am thinking I am probably an idiot. It’s likely has to do with my screen resolution on this small ultrabook (1366 x 768).

    Sure enough if I zoom out (Ctrl -) I can see everything. I am sorry to waste the time. Funny how even when zoomed out though I can touch neither of the two scroll bars without the picture slider going to the next one.

    Sorry would of tested another computer, but on the road for some time and my Android or wife’s iOS didn’t allow me to scroll down either.

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic

    Funny how even when zoomed out though I can touch neither of the two scroll bars without the picture slider going to the next one.

    I think I understand the issue now. I use my mouse Scroll button to scroll, so I hadn’t realized that it could be difficult to actually scroll using the scrollbar on the right.

    I have let our developers know about this problem, and I will keep you posted as soon as we can address this issue.

    Should I mark the topic resolved or let it stay open since you have notified developers on this? I realize it’s very low severity.

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic

    No worries. I will mark the topic as resolved once we manage to find a solution to this problem!

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic

    We have found a solution to solve the problem. We’ll release a fix in the next version of Jetpack.

    Thanks again for the report!

Viewing 6 replies - 1 through 6 (of 6 total)
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