Support » Plugin: Jetpack - WP Security, Backup, Speed, & Growth » Jetpack Carousel Broken After Upgrade To 9.4

Viewing 14 replies - 1 through 14 (of 14 total)
  • Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    Thank you both for the reports.

    @iuchewie Could you let me know:

    1. Does this happen with all the galleries on your site?
    2. Were the galleries created the classic editor or the block editor?
    3. What are your gallery link settings?

    Thank you!

    @lo1972 You seem to be using slideshow blocks in that post, but some of the files used to style the block are missing. That would seem to indicate a different problem. Could you try to flush your site’s cache if you use a caching plugin? If that doesn’t help, could you try to reinstall the plugin from scratch?

    Thread Starter iuchewie

    (@iuchewie)

    @jeherve – yes appears to be happening on all galleries.

    Galleries created using Classic Editor.

    Settings on this page:

    https://www.scaretissue.com/silence-darkness-on-vod-digital/

    [gallery type="rectangular" ids="80785,80786,80787,80788,80789,80790,80791,80792"]

    Gallery Setting I believe are the problem…

    LINK TO: ATTACHMENT PAGE
    COLUMNS: 3
    SIZE: Thumbnail
    TYPE: Tiled Mosaic

    I changed the LINK TO from ATTACHMENT PAGE to NONE and it fixed the problem.

    HOWEVER… this gallery was NOT created using LINK TO >> ATTACHMENT PAGE. It appears that the upgrade to 9.4 has changed the gallery settings.

    Thread Starter iuchewie

    (@iuchewie)

    @jeherve confirmed on the other link in my OG post.

    https://www.killthecan.org/mini-green-organic-energy-pouch-packaging-update/

    Updated LINK TO gallery settings from ATTACHMENT PAGE to NONE and that fixed the problem.

    However, again, this gallery was not originally set up to link to attachment page.

    All galleries on my site(s) have been changed in this way (LINK TO >> ATTACHMENT PAGE)

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    @iuchewie Thanks for the extra details! The update did not change gallery settings in each post, but it did indeed change the behaviour of the carousel feature; it doesn’t work anymore when a gallery is set to have links to attachment pages. We’ll see about getting this bug fixed.

    You can follow our progress here:
    https://github.com/Automattic/jetpack/issues/18694

    Jen

    (@guildjenn)

    I had problems with carousel as well, I managed to make it work with normal gallery but Tiled Gallery is still broken, not only not opening the carousel but it also opens the image cropped, I noticed the image link adds this in the end ?ssl=1&resize=875%2C875

    You can see the behaviour here https://guildjen.com/2020/11/17/champions-achievements-guide/

    EDIT: my galleries have set the link to “media file”

    • This reply was modified 2 months, 1 week ago by Jen.
    Thread Starter iuchewie

    (@iuchewie)

    Some additional context for you @jeherve

    This only appears to be an issue with TILED GALLERIES.

    On this site, https://www.406northlane.com/official-wrestlemania-logos-through-the-years/, tiled galleries are OFF and it works just fine. When I turn it on, I get the same behavior (IE no more carousel). Just confirming what @guildjenn says above.

    Jen

    (@guildjenn)

    I changed tilled galleries to normal galleries in the most popular posts for now, including the one I linked there, but if I have to do it manually for everything it’s a big problem

    we had the same problem, it’s a shame because tiled galleries look prettier than thumbnails. I hope we get notified when they fix it.

    Plugin Contributor Dan

    (@drawmyface)

    Thanks, all. This issue will be fixed in Jetpack 9.4.1:

    https://github.com/Automattic/jetpack/pull/18571

    lo1972

    (@lo1972)

    @jeherve I already solved my issue, thanks. It may be an issue caused by cache.

    can’t wait for this fix ;o) thank you

    Thread Starter iuchewie

    (@iuchewie)

    @paceman – I’m in the process of migrating away from Jetpack for a variety of reasons (this just being one of them).

    There’s a plugin called Tiled Galleries Carousel Without Jetpack that I’ve been using that gives me what I need, and addressed this problem.

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    Jetpack 9.5 has now been released and includes a fix for this issue. Once you update to the latest version of Jetpack you should be all set!

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