Support » Plugin: Jetpack by WordPress.com » JetPack can count my posts but denies I’ve created any content.

  • Resolved doclalor

    (@doclalor)


    I’d like to take advantage of JetPack’s Google Photos import integration, so I’m back to see whether I can get around my standing JetPack hurdles:

    I’ve installed JetPack, enabled xmlrpc. (Strangely, my site connected to WordPress.com even before I had that On, but with errors.)

    When I access my JetPack site dashboard (e.g., at https://wordpress.com/posts/{my site}), via desktop, half the time, I get the message that “This site cannot be accessed,” and JetPack invites me to “Remove Site.” The other half, although I can see an accurate post count, in place of a list of posts, I get the message, “You haven’t created any content yet” (which even JetPack “knows” is wrong, given that it can count my posts).

    When I access via the iOS app, I can see the list of posts, but haven’t been able to insert media (time after time my uploads fail).

    Others report the issues I’m having (e.g., https://wordpress.org/support/topic/this-site-cannot-be-accessed-11/), but I’m unaware of any solutions. My solution for years has been to not use Jetpack (it feels to me like a behemoth that hiccups a lot). But, given its Google Photos import, can anyone think of an issue that, by addressing it, would allow me to begin a smooth JetPack experience? (Alternatively, and preferably, does anyone know of another plugin that allows not just for the display of Google Photo albums but for image IMPORTING?)

    Thanks.

Viewing 1 replies (of 1 total)
  • Plugin Support KokkieH

    (@kokkieh)

    Hi there,

    Based on your description there is a problem with the Jetpack connection, but without knowing the site there’s not much more I can tell you.

    Can you tell us your site’s URL so we can take a look on our end?

    If you don’t want to share it publicly, please open a ticket at https://jetpack.com/contact-support/?rel=support and mention this thread, and we can take a look there.

Viewing 1 replies (of 1 total)
  • You must be logged in to reply to this topic.