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JetPack blog subscriptions not working (2 posts)

  1. jamo_dodger
    Member
    Posted 9 months ago #

    Hello,

    I have tried using several emails to sign up to the blog on my site:

    http://nothingbutzen.com/

    No matter what I do I do not receive the sign up notification and the subscribers do not appear under JetPack - Site Stats.

    I have deactivated every plugin, no luck.

    I have disconnected and reconnected to WP.com, no luck.

    I have removed and readded the subscriptions widget, no luck still.

    Running out of ideas here!

    Help,

    James

    https://wordpress.org/plugins/jetpack/

  2. Carolyn
    Happiness Engineer
    Plugin Author

    Posted 9 months ago #

    I see a number of subscription requests that are pending. I looked into things further, and everything seems to be working correctly on our end.

    This means that that the confirmation email was sent, but the confirmation link wasn't clicked. This can happen for several reasons. It's possible that the confirmation email was overlooked. It's also possible that the confirmation email got incorrectly flagged as spam by your email host or email client.

    You can also go to http://subscribe.wordpress.com to manually confirm your subscription.

    I tested the form and I got the email just fine. Please let me know if you have any other questions.

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