Title: Jetpack blank screen
Last modified: December 28, 2020

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# Jetpack blank screen

 *  Resolved [wayne_min](https://wordpress.org/support/users/wayne_min/)
 * (@wayne_min)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/jetpack-blank-screen/)
 * I only see the blank Jetpack screen without any function. I am using the latest
   WordPress and Jetpack 9.2.1 plugin
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fjetpack-blank-screen%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [Bruce (a11n)](https://wordpress.org/support/users/bruceallen/)
 * (@bruceallen)
 * Happiness Engineer
 * [5 years, 4 months ago](https://wordpress.org/support/topic/jetpack-blank-screen/#post-13840154)
 * Hi [@wayne_min](https://wordpress.org/support/users/wayne_min/)
 * I’m seeing an error with your Jetpack connection. After running some tests, it
   looks like there may be an outdated or incorrect security token on your site 
   causing this problem.
 * To fix this issue, can you please deactivate and delete Jetpack entirely, and
   then reinstall it, as described here:
 * [https://jetpack.com/support/reconnecting-reinstalling-jetpack/#reinstalling-jetpack](https://jetpack.com/support/reconnecting-reinstalling-jetpack/#reinstalling-jetpack)
 * *Please note* you shouldn’t lose any data (including stats and followers), but
   your settings will be reset so you’ll need to set them again after reinstalling
   and reconnecting.
 * Let us know if that helps!
 *  Thread Starter [wayne_min](https://wordpress.org/support/users/wayne_min/)
 * (@wayne_min)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/jetpack-blank-screen/#post-13841926)
 * Hi Bruce,
 * Thanks for your reply, I already did that several times but still not able to
   access Jetpack Dashboard.
 *  [Dat Hoang](https://wordpress.org/support/users/htdat/)
 * (@htdat)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/jetpack-blank-screen/#post-13846874)
 * Hello,
 * Can you please take some screenshots for us to show the issue with Jetpack Dashboard
   in WP Admin? You can use this free app [https://snipboard.io/](https://snipboard.io/)
 * Could you try the following steps and let us know if there is any JavaScript 
   in your browser console when seeing Jetpack Dashboard?
 * – [https://wordpress.com/support/browser-issues/advanced-browser-troubleshooting/#javascript-errors](https://wordpress.com/support/browser-issues/advanced-browser-troubleshooting/#javascript-errors)

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Jetpack blank screen’ is closed to new replies.

 * ![](https://ps.w.org/jetpack/assets/icon.svg?rev=2819237)
 * [Jetpack - WP Security, Backup, Speed, & Growth](https://wordpress.org/plugins/jetpack/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/jetpack/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/jetpack/)
 * [Active Topics](https://wordpress.org/support/plugin/jetpack/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/jetpack/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/jetpack/reviews/)

 * 3 replies
 * 3 participants
 * Last reply from: [Dat Hoang](https://wordpress.org/support/users/htdat/)
 * Last activity: [5 years, 4 months ago](https://wordpress.org/support/topic/jetpack-blank-screen/#post-13846874)
 * Status: resolved