Support » Plugin: iThemes Security (formerly Better WP Security) » Jetpack and Polldaddy problem : disabled ithemes and it worked

  • Hi,

    First of all, thank you for your security plugin that works usually very fine.

    But since few weeks, it creates a problem with at least jetpack and polldaddy.

    90% of the time, the jetpack stats dont show, and the message is : Couldn’t resolve host ‘dashboard.wordpress.com’. the polldaddy polls dont show too, message : Can’t connect. And when I publish a new article, no mails is sent to subscribers (through the jetpack plugin).

    I made few tests. I disabled the ithemes security plugin. And the jetpack stats showed immediatly. the polldaddy polls showed too. I unpublished and republished my article and the mails arrived to subscribers.

    then I enabled the ithemes security plugin and again the problem appeared.

    I made this test 3 times (disable/enable your plugin), so I can tell you now that it is the ithemes security plugin that cause the problem.

    Hope that you will find a solution because meanwhile I have to disable your very very useful plugin !

    Have a nice day.

    Nino

    https://wordpress.org/plugins/better-wp-security/

  • The topic ‘Jetpack and Polldaddy problem : disabled ithemes and it worked’ is closed to new replies.