Jetpack and PHP version issue

  • Resolved midorigreenuk

    (@midorigreenuk)


    4 years, 6 months ago

    I’m running into a problem where jetpack causes problems if I use a PHP version higher than 7.1.

    If using 7.2 I get the following message:
    This page isn’t workingmidorigreen.co.uk is currently unable to handle this request.HTTP ERROR 500

    If using PHP version 7.3 I get this message (but no email ever appears):
    The site is experiencing technical difficulties. Please check your site admin email inbox for instructions.  

    I’ve disabled every other plugin and changed the theme and can’t work out what else I can do? I’m particularly concerned because I’ve been advised to migrate another site to the same Cpanel and I need a PHP of 7.2 or higher.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter midorigreenuk

    (@midorigreenuk)

    4 years, 6 months ago

    This turns out to be an issue that can be resolved by increasing the memory.

    Plugin Support darnelldibbles

    (@darnelldibbles)

    4 years, 6 months ago

    Hi there,

    When I put your site through debug, everything looks good from what I am seeing – and it is stating you are currently on PHP version 7.3.10. Are you still seeing those errors?

    Plugin Support darnelldibbles

    (@darnelldibbles)

    4 years, 6 months ago

    Ah, just got your update. Glad to hear that things look good now.

Viewing 3 replies - 1 through 3 (of 3 total)
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