Title: Jetpack Last modified: November 7, 2018 --- # Jetpack * Resolved [jfambrini](https://wordpress.org/support/users/jfambrini/) * (@jfambrini) * [7 years, 6 months ago](https://wordpress.org/support/topic/jetpack-77/) * Great plugin guys. Here is the problem I’m having: - I deactivated Jetpack now when I try to re-activate it I get the following error: Error Details: The Jetpack server could not communicate with your site’s XML-RPC URL. If you have the W3 Total Cache plugin installed, deactivate W3 Total Cache, try to Connect to WordPress.com again, reactivate W3 Total Cache, then clear W3 Total Cache’s cache. - The caching plugin I use is LiteSpeed Cache and I deactivated it and still having this problem * The reason I deactivated Jetpack is because one of the forum greats helped me with a problem where my posts were not displaying images. He asked me to disable“ Enable Site Accelerator” so this is what I did: - I tried disabling this accelerator and I got the following error: “Giving me “Error updating settings. Cookie nonce is invalid (Status 403)” Error.” - I deactivated Jetpack and the new posts started loading images - I now re-activated Jetpack and am receiving the error when I click on “Set up Jetpack * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fjetpack-77%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 7 replies - 1 through 7 (of 7 total) * Plugin Support [Velda](https://wordpress.org/support/users/supernovia/) * (@supernovia) * [7 years, 6 months ago](https://wordpress.org/support/topic/jetpack-77/#post-10858124) * Hi [@jfambrini](https://wordpress.org/support/users/jfambrini/), are you using any other caching plugins (like the accelerator) that you could temporarily disable, then reactivate and clear the same way we suggest for W3 Total Cache? * Also, when did this issue start? * Thread Starter [jfambrini](https://wordpress.org/support/users/jfambrini/) * (@jfambrini) * [7 years, 6 months ago](https://wordpress.org/support/topic/jetpack-77/#post-10858819) * Thanks [@supernovia](https://wordpress.org/support/users/supernovia/). As I mentioned I use LiteSpeed Cache and it has been disabled and I’m still having the problem. The problem started when I created new posts after enabling of image accelerator. * Thread Starter [jfambrini](https://wordpress.org/support/users/jfambrini/) * (@jfambrini) * [7 years, 6 months ago](https://wordpress.org/support/topic/jetpack-77/#post-10858827) * Now getting “cURL error 7: Failed to connect to jetpack.wordpress.com port 443: Connection timed out” * Thread Starter [jfambrini](https://wordpress.org/support/users/jfambrini/) * (@jfambrini) * [7 years, 6 months ago](https://wordpress.org/support/topic/jetpack-77/#post-10858831) * And this is the detail of the error: * Outbound HTTPS not working Your site could not connect to WordPress.com via HTTPS. This could be due to any number of reasons, including faulty SSL certificates, misconfigured or missing SSL libraries, or network issues. * Jetpack will re-test for HTTPS support once a day, but you can click here to try again immediately” * When I try [https://toyota-dealer.org/wp1](https://toyota-dealer.org/wp1) I’m able to log in fine so know that https is working. * Plugin Contributor [James Huff](https://wordpress.org/support/users/macmanx/) * (@macmanx) * [7 years, 6 months ago](https://wordpress.org/support/topic/jetpack-77/#post-10861091) * Yep, inbound HTTPS is working, but outbound may be broken, and that’s something your hosting provider needs to correct. * Does the Health Check plugin report similar? [https://wordpress.org/plugins/health-check/](https://wordpress.org/plugins/health-check/) * Thread Starter [jfambrini](https://wordpress.org/support/users/jfambrini/) * (@jfambrini) * [7 years, 6 months ago](https://wordpress.org/support/topic/jetpack-77/#post-10863866) * Thanks [@macmanx](https://wordpress.org/support/users/macmanx/). My host whitelisted their IPs as shown at [https://jetpack.com/support/hosting-faq/](https://jetpack.com/support/hosting-faq/) and now not getting https access error but this error: * Error Details: The Jetpack server could not communicate with your site’s XML- RPC URL. If you have the W3 Total Cache plugin installed, deactivate W3 Total Cache, try to Connect to WordPress.com again, reactivate W3 Total Cache, then clear W3 Total Cache’s cache. * As mentioned earlier, I have disabled the Litespeed Cache, I don’t have any other caching plugin. * Plugin Contributor [James Huff](https://wordpress.org/support/users/macmanx/) * (@macmanx) * [7 years, 6 months ago](https://wordpress.org/support/topic/jetpack-77/#post-10864958) * It’s possible that we’re being blocked by Cloudflare: [https://toyota-dealer.org/wp1/xmlrpc.php?for=jetpack](https://toyota-dealer.org/wp1/xmlrpc.php?for=jetpack) * Please set your Cloudflare security to either Low or Off to see if that makes any difference. Viewing 7 replies - 1 through 7 (of 7 total) The topic ‘Jetpack’ is closed to new replies. * ![](https://ps.w.org/jetpack/assets/icon.svg?rev=2819237) * [Jetpack - WP Security, Backup, Speed, & Growth](https://wordpress.org/plugins/jetpack/) * [Frequently Asked Questions](https://wordpress.org/plugins/jetpack/#faq) * [Support Threads](https://wordpress.org/support/plugin/jetpack/) * [Active Topics](https://wordpress.org/support/plugin/jetpack/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/jetpack/unresolved/) * [Reviews](https://wordpress.org/support/plugin/jetpack/reviews/) * 7 replies * 3 participants * Last reply from: [James Huff](https://wordpress.org/support/users/macmanx/) * Last activity: [7 years, 6 months ago](https://wordpress.org/support/topic/jetpack-77/#post-10864958) * Status: resolved