Support » Plugin: Jetpack by WordPress.com » Jetpack 7.0 incompatible with Yoast SEO?

  • Resolved jeremybeck

    (@jeremybeck)


    I have both Jetpack and Yoast SEO installed. I use them for different things; I control my SEO settings through Yoast, whereas I use Jetpack for comments, subscriptions, and other functions. Yesterday, I logged onto WordPress, and it had me update Jetpack to version 7.0. Then, when I went to add a new post, all of the metadata that Yoast typically allows me to customize — slug, snippet, etc. — wasn’t visible. I used WP Rollback to have Jetpack revert to version 6.9, at which point all of Yoast’s options appeared again.

    So, is the newest version of Jetpack simply incompatible with Yoast SEO, so that I can’t properly use both? I ran “Debug” on Jetpack 7.0, and the “SEO” module wasn’t clicked (it wasn’t even clickable), so it seems strange that this new version would somehow override Yoast’s metadata capabilities.

    Is anyone else having this issue? As Jetpack continues to evolve, I want to make sure that I can continue to use it for subscriptions while still using Yoast for SEO management.

    Thanks,
    Jeremy

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Contributor James Huff

    (@macmanx)

    Volunteer Moderator

    We’re not aware of an incompatibilities with Yoast SEO, and I just checked with Jetpack 7.0 and Yoast SEO 9.5 on top of WordPress 5.0.3 myself and couldn’t see the issue described.

    Perhaps another plugin or theme function is sort of causing a conflict between the two? Please attempt to disable all plugins except Jetpack and Yoast SEO, and switch to the default Twenty Nineteen theme. If the problem goes away, enable them one by one to identify the source of the problem.

    If you can install plugins, install Health Check. On the troubleshooting tab, you can click the button to disable all plugins and change the theme for you, while you’re still logged in, without affecting normal visitors to your site.

    I understand what you’re saying, but I feel like the proof that Jetpack is causing the problem is pretty definitive. Again, the problem only presented itself when I upgraded to Jetpack 7.0, and more importantly, it went away when I rolled back to Jetpack 6.9. So I don’t really see the point in trying to control for other variables.

    I suppose it’s possible that my THEME (Astrid) doesn’t like Jetpack 7.0 for some reason. But there’s no way that I can change my theme long-term, so that would just be a dead end.

    Plugin Support KokkieH

    (@kokkieh)

    Hi Jeremy,

    I feel like the proof that Jetpack is causing the problem is pretty definitive. Again, the problem only presented itself when I upgraded to Jetpack 7.0, and more importantly, it went away when I rolled back to Jetpack 6.9.

    All that indicates is that something on your site might have a conflict with Jetpack 7.0 that it did not have with Jetpack 6.9. It’s not definitive proof that Jetpack 7.0 is incompatible with Yoast SEO, especially not since both appear to work fine if they’re the only plugins running on a site in our testing.

    I suppose it’s possible that my THEME (Astrid) doesn’t like Jetpack 7.0 for some reason. But there’s no way that I can change my theme long-term, so that would just be a dead end.

    We’re not asking that you change your theme long-term. But to have any hope of fixing this we need to be able to confirm exactly what is causing the problem. A plugin or theme conflict is the most likely cause for this type of issue, which is why it’s usually the first thing support for any plugin will ask you to rule out.

    If you use the Health Check plugin that @macmanx recommended above you can do this without affecting how your site looks to visitors while you’re busy.

    Plugin Contributor James Huff

    (@macmanx)

    Volunteer Moderator

    Just to be clear, this is about finding what is introducing the conflict, so that we can begin to address this, because so far we cannot reproduce the conflict with just Jetpack 7.0 and Yoast SEO 9.5 on top of WordPress 5.0.3.

    I have Jetpack 7.5.1 which is incompatible with Yoast 5.2.2

    I am using PHP 7.2.7

    I get an error message from Jetpack

    ================== details ===================

    
    ### wp-core ###
    
    version: 5.2.2
    site_language: en_US
    user_language: en_US
    permalink: /%year%/%monthnum%/%day%/%postname%/
    https_status: true
    user_registration: 0
    default_comment_status: open
    multisite: false
    user_count: 1
    dotorg_communication: true
    
    ### wp-paths-sizes ###
    
    wordpress_path: /home4/poltrack/public_html
    wordpress_size: 2.02 GB (2164282991 bytes)
    uploads_path: /home4/poltrack/public_html/wp-content/uploads
    uploads_size: 2.06 GB (2216838568 bytes)
    themes_path: /home4/poltrack/public_html/wp-content/themes
    themes_size: 4.00 MB (4198518 bytes)
    plugins_path: /home4/poltrack/public_html/wp-content/plugins
    plugins_size: 67.87 MB (71164463 bytes)
    database_size: 32.25 MB (33821252 bytes)
    total_size: 4.18 GB (4490305792 bytes)
    
    ### wp-active-theme ###
    
    name: PhotoBlogster
    version: 5.3
    author: lighthouseseo
    author_website: https://outstandingthemes.com/
    parent_theme: none
    theme_features: automatic-feed-links, title-tag, post-thumbnails, menus, html5, custom-background, custom-header, infinite-scroll, custom-logo, widgets
    theme_path: /home4/poltrack/public_html/wp-content/themes/photoblogster
    
    ### wp-mu-plugins (4) ###
    
    Endurance Browser Cache: version: 0.4, author: Mike Hansen
    Endurance Page Cache: version: 1.5, author: Mike Hansen
    Endurance PHP Edge: version: 0.2, author: Mike Hansen
    SSO: version: 0.2, author: Garth Mortensen, Mike Hansen
    
    ### wp-plugins-active (12) ###
    
    Akismet Anti-Spam: version: 4.1.2, author: Automattic
    Glue for Yoast SEO & AMP: version: 0.4.3, author: Joost de Valk
    Google Analytics for WordPress by MonsterInsights: version: 7.7.1, author: MonsterInsights
    Instagram Feed: version: 1.12, author: Smash Balloon
    Jetpack by WordPress.com: version: 7.5.1, author: Automattic
    MOJO Marketplace: version: 1.4.5, author: Mike Hansen
    Photonic Gallery & Lightbox for Flickr, SmugMug, Google Photos, Zenfolio and Instagram: version: 2.27, author: Sayontan Sinha
    Redirection: version: 4.3.1, author: John Godley
    VaultPress: version: 1.9.10, author: Automattic
    WPForms Lite: version: 1.5.3.1, author: WPForms
    WPS Hide Login: version: 1.5.2.2, author: WPServeur, NicolasKulka, tabrisrp
    Yoast SEO: version: 11.5, author: Team Yoast
    
    ### wp-media ###
    
    image_editor: WP_Image_Editor_Imagick
    imagick_module_version: 1650
    imagemagick_version: ImageMagick 6.7.2-7 2017-03-22 Q16 http://www.imagemagick.org
    imagick_limits: 
    	imagick::RESOURCETYPE_AREA: 14 GB
    	imagick::RESOURCETYPE_DISK: -1
    	imagick::RESOURCETYPE_FILE: 12288
    	imagick::RESOURCETYPE_MAP: 48 MB
    	imagick::RESOURCETYPE_MEMORY: 48 MB
    	imagick::RESOURCETYPE_THREAD: not available
    gd_version: bundled (2.1.0 compatible)
    ghostscript_version: 8.70
    
    ### wp-server ###
    
    server_architecture: Linux 3.10.0-862.3.2.4.ELK.el6.x86_64 x86_64
    httpd_software: Apache
    php_version: 7.0.33 64bit
    php_sapi: cgi-fcgi
    max_input_variables: 1000
    time_limit: 30
    memory_limit: 256M
    max_input_time: 60
    upload_max_size: 256M
    php_post_max_size: 260M
    curl_version: 7.65.1 OpenSSL/1.0.2s
    suhosin: false
    imagick_availability: true
    htaccess_extra_rules: true
    
    ### wp-database ###
    
    extension: mysqli
    server_version: 5.6.41-84.1
    client_version: mysqlnd 5.0.12-dev - 20150407 - $Id: b5c5906d452ec590732a93b051f3827e02749b83 $
    
    ### wp-constants ###
    
    WP_HOME: undefined
    WP_SITEURL: undefined
    WP_CONTENT_DIR: /home4/poltrack/public_html/wp-content
    WP_PLUGIN_DIR: /home4/poltrack/public_html/wp-content/plugins
    WP_MAX_MEMORY_LIMIT: 256M
    WP_DEBUG: false
    WP_DEBUG_DISPLAY: true
    WP_DEBUG_LOG: false
    SCRIPT_DEBUG: false
    WP_CACHE: false
    CONCATENATE_SCRIPTS: undefined
    COMPRESS_SCRIPTS: undefined
    COMPRESS_CSS: undefined
    WP_LOCAL_DEV: undefined
    
    ### wp-filesystem ###
    
    wordpress: writable
    wp-content: writable
    uploads: writable
    plugins: writable
    themes: writable
    mu-plugins: writable
    
    ### jetpack ###
    
    site_id: 150152441
    ssl_cert: No
    time_diff: undefined
    version_option: 7.5.1:1562119158
    old_version: 7.5:1562110443
    public: Public
    master_user: #1 admin (John@poltrack.net)
    current_user: #1 admin (John@poltrack.net)
    tokens_set: Blog User
    blog_token: ZD2!oS(2G7k5x)*yFsfy7s17jXSEKb5W
    user_token: I&shEGzjzeoZuG4O71LGuipN8rmn5Jiy
    version: 7.5.1
    jp_plugin_dir: /home4/poltrack/public_html/wp-content/plugins/jetpack/
    plan: personal
    HTTP_HOST: poltrack.net
    SERVER_PORT: 443
    HTTPS: on
    HTTP_X_FORWARDED_FOR: 66.30.235.104
    HTTP_X_REAL_IP: 66.30.235.104
    REMOTE_ADDR: 66.30.235.104
    protect_header: {"trusted_header":"REMOTE_ADDR","segments":1,"reverse":false}
    full_sync: {"started":"Wed, 03 Jul 2019 02:02:43 +0000","queue_finished":"Wed, 03 Jul 2019 02:02:43 +0000","send_started":"Wed, 03 Jul 2019 02:02:49 +0000","finished":"Wed, 03 Jul 2019 02:02:50 +0000","sent":{"constants":1,"functions":1,"options":1,"users":1},"sent_total":{"constants":-1,"functions":-1,"options":-1,"users":1},"queue":{"constants":1,"functions":1,"options":1,"users":1},"config":{"options":true,"functions":true,"constants":true,"users":[1]},"total":{"constants":1,"functions":1,"options":1,"users":1}}
    sync_size: undefined
    sync_lag: 0 seconds
    full_sync_size: undefined
    full_sync_lag: 0 seconds
    idc_urls: {"home":"https:\/\/poltrack.net","siteurl":"https:\/\/poltrack.net","WP_HOME":"","WP_SITEURL":""}
    idc_error_option: false
    idc_optin: true
    cxn_tests: {"9":{"name":"test__wpcom_self_test","pass":false,"message":"Jetpack.com detected an error.","resolution":"Visit the Jetpack.com debugging page for more information or contact support.","action":false,"severity":"critical","group":["default"],"type":"direct"}}
    
    
    Plugin Support KokkieH

    (@kokkieh)

    @poltraxx,

    If you’re experiencing an issue related to Jetpack and Yoast on your site, please open your own forum thread at https://wordpress.org/support/plugin/jetpack/#new-post or open a support ticket at https://jetpack.com/contact-support/?rel=support, and include a link to your site and more information on exactly what’s not working, and we can help you investigate.

    Please don’t post into months-old resolved topics by other users, especially as the OP’s issue in this thread was regarding completely different versions of both these plugins.

    An error message does not mean the plugins are incompatible, and thousands of people use both Jetpack and Yoast on their sites with no issues at all. If you open your own support request we’re happy to help you find out exactly what is causing the problems you’re seeing.

Viewing 6 replies - 1 through 6 (of 6 total)
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