Support » Plugin: Jetpack by » Jetpack 4.0.0 – 500 error temporary fix

  • ResolvedModerator Marius L. J.


    If you are experiencing the dreaded 500 error code on your website after the Jetpack update, you can apply the following temporary fix:

    Locate the file require-lib.php (It will be in wp-content/plugins/jetpack/)

    Line 14 should look like this:

    $lib_dir = WP_CONTENT_DIR . '/lib';

    Edit it so that it instead looks like this:

    $lib_dir = WP_CONTENT_DIR . '/plugins/jetpack/_inc/lib';

    This is a temporary work around, but should restore your site.

Viewing 4 replies - 16 through 19 (of 19 total)
  • Thanks for this. Jetpack has been, and continues to be, the most troublesome plugin for killing my site over the years. I wish it had competition that does the same stuff. Running 4.5.

    Moderator Marius L. J.


    Jetpack 4.0.2 is out as of now, which does address the issues that caused the 500 error, so if you did previously self-patch, you should update to get the latest and greatest 🙂

    so i just did the lastest & greatest update to 4.4.1 and am now having this weird problem! never experienced it with previous versions…

    that require-lib.php fix above did not solve the trouble…

    any other suggestions? i have already uninstalled, and reinstalled jetpack entirely…

    Moderator Marius L. J.


    The fix here was for a much earlier version of Jetpack, and is not applicable any more, I’d encourage you to create a new topic for your issue 🙂

    I’ll close this one to avoid any further confusion about this being a relevant issue though.

Viewing 4 replies - 16 through 19 (of 19 total)
  • The topic ‘Jetpack 4.0.0 – 500 error temporary fix’ is closed to new replies.