Support » Plugin: Jetpack by WordPress.com » Jetpack 3.4 Update: Fatal error: Call to undefined function wp_generate_password

  • 2 different installations of WordPress, same Jetpack update, same error:

    Manage could not be activated because it triggered a fatal error. Perhaps there is a conflict with another plugin you have installed?
    
    Fatal error: Call to undefined function wp_generate_password() in /home/.../wp-content/plugins/jetpack/class.jetpack-client.php on line 54
    Get

    Is this a new bug?

    https://wordpress.org/plugins/jetpack/

Viewing 13 replies - 1 through 13 (of 13 total)
  • Same here, I rolled back, updated Jetpack and received the same error type although on a different php file in my theme, twice, just to make sure.

    Please recall this plugin update.

    When I try to visit the stats module in Jetpack, I receive the following error message:
    Fatal error: Call to undefined function wp_generate_password() in /home/X/public_html/wp-content/plugins/jetpack/class.jetpack-client.php on line 54

    I receive the same error as the other guys above is I try to visit the settings page for Jetpack:

    Manage could not be activated because it triggered a fatal error. Perhaps there is a conflict with another plugin you have installed?

    Fatal error: Call to undefined function wp_generate_password() in /home/x/public_html/wp-content/plugins/jetpack/class.jetpack-client.php on line 54

    Somebody should have this checked.

    Same has happened to me today when I updated. Flashed the same error message above then white screen and my site went down. I deactivated all plugins and reactivated one by one to narrow it down. Jetpack is the culprit. I can’t replicate the error message though if I reactivate Jetpack my site just goes to white screen and I can’t do anything until I FTP in and deactivate everything again.

    Is there a way to rollback the plugin? Can i manually install an older version from somewhere in a developers directory until the issue is resolved?

    I got the same error, I’ve deleted jetpack from /plugin and re-install it still got the same error.
    and it breaks my plugin page

    Same here, I hope they will fix this soon, as it brakes my other plugins too

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic πŸš€

    Thanks all for the reports. We’re aware of the problem but we haven’t been able to pinpoint the source of the bug yet.

    Could some of you send us a stack trace of that error? We haven’t been able to duplicate this on our end just yet.

    If not, could you include additional details on your siteβ€”what version of WP are you running, what modules of Jetpack did you have active, etc?

    Thanks!

    WordPress 4.1.1

    Active modules:
    Carousel
    Contact Form
    Custom CSS
    Enhanced Distribution
    Extra Sidebar Widgets
    Gravatar Hovercards
    JSON API
    Manage
    Mobile Theme
    Notifications
    Omnisearch
    Post by Email
    Publicize
    Related Posts
    Sharing
    Shortcode Embeds
    Spelling and Grammar
    Subscriptions
    Tiled Galleries
    WP.me Shortlinks
    Widget Visibility
    WordPress.com Stats

    After the update to 3.4.1 my problem disappeared. So something in that update was a fix for my problem.

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic πŸš€

    @gioxx Could you try to deactivate each module, one at a time, and let me know if you can pinpoint the problem to a specific module?

    Thanks!

    After the latest update, my wordpress dashboard is broken – can’t even login to disable Jetpack.

    This is the error I get when I try to open my wp-admin URL:

    “Fatal error: Call to undefined function inet_pton() in \\nawinfs02\home\users\web\b498\rh.bsearles\wordpress\wp-content\plugins\jetpack\modules\protect.php on line 276”

    I assume at this point my best option is to FTP in and delete the Jetpack plug-in directory?

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic πŸš€

    @bsearles Thanks for the report. You will indeed need to delete the Jetpack plugin via FTP to be able to access your dashboard again.

    The problem comes from the new Protect module, and we’re looking into the issue right now. You can follow our progress here:
    https://github.com/Automattic/jetpack/issues/1824

    I get the same error:

    Fatal error: Call to undefined function wp_generate_password() in /path/to/wp-content/plugins/jetpack/class.jetpack-client.php on line 54

    Our site still functions, and we can access the CSS editor, but not site stats (which is ok in our case; we use another GA plugin for that when we deploy live).

    WordPress 4.1
    Jupiter 4.0.8
    Jetpack Version 3.4.1

    If needed, I can provide the URI to the site, but it’s in development and we’d rather not share it until it’s a little more stable πŸ™‚

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic πŸš€

    @zedd45 We’re still looking into it, but I’ll post again here as soon as we make progress.

Viewing 13 replies - 1 through 13 (of 13 total)
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