Title: Jetpack
Last modified: October 16, 2025

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# Jetpack

 *  Resolved [tdowning](https://wordpress.org/support/users/tdowning/)
 * (@tdowning)
 * [7 months, 1 week ago](https://wordpress.org/support/topic/jetpack-109/)
 * I no longer have a WordPress site. I would like to cancel my subscription and
   request a refund. I did not find it under ‘purchases’ on my site but mu credit
   card was charged the other day.
    - Transaction ID: J57959YY9
    - Charge date: October 12, 2025
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fjetpack-109%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Support [fujifika (a11n)](https://wordpress.org/support/users/fujifika/)
 * (@fujifika)
 * [7 months, 1 week ago](https://wordpress.org/support/topic/jetpack-109/#post-18684657)
 * Hi [@tdowning](https://wordpress.org/support/users/tdowning/),
 * We don’t handle subscription or account-specific questions here on the forum,
   but we’ll be happy to help you! Please reach out to us via **[this form](https://jetpack.com/contact-support/?rel=support&hpi=1)**
   and refer to this forum thread.
 * Also, as a precaution, please remove the “Transaction ID” from your post to protect
   your privacy and include it in the message to us instead.
 * Looking forward to assisting you!
    -  This reply was modified 7 months, 1 week ago by [fujifika (a11n)](https://wordpress.org/support/users/fujifika/).

Viewing 1 replies (of 1 total)

The topic ‘Jetpack’ is closed to new replies.

 * ![](https://ps.w.org/jetpack/assets/icon.svg?rev=2819237)
 * [Jetpack - WP Security, Backup, Speed, & Growth](https://wordpress.org/plugins/jetpack/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/jetpack/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/jetpack/)
 * [Active Topics](https://wordpress.org/support/plugin/jetpack/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/jetpack/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/jetpack/reviews/)

## Tags

 * [cancel](https://wordpress.org/support/topic-tag/cancel/)

 * 1 reply
 * 2 participants
 * Last reply from: [fujifika (a11n)](https://wordpress.org/support/users/fujifika/)
 * Last activity: [7 months, 1 week ago](https://wordpress.org/support/topic/jetpack-109/#post-18684657)
 * Status: resolved