Hi @pjsgsy !
The specific transient get’s created for each combination of css/js assets your site loads on different pages. This specific transient represents one set of files loaded by pages on your site.
The number of items (more than 8000) is unusually high. There might be a plugin/configuration that’s dynamically causing new combinations of CSS or JS files. It should stop if you disable the modules “Concatenate JS” and “Concatenate CSS”.
If you want to investigate further and get to the root of the issue, try looking into different pages and see if the CSS or JS filenames or their order, change on every page load. Please let us know if you find anything.
Thread Starter
pjsgsy
(@pjsgsy)
I’ll try disabling them one at a time. Will the transients automatically be deleted?
The transients will only delete on plugin uninstall. So, you can uninstall(delete it completely) and install it again to clean it up.
Enabling them one at a time can be a good way to check if it’s JS or CSS specifically. But, it will not be a quick test as these transients would generate as people visit your site. The way I would approach it:
- Re-install Boost and have both modules disabled for a day. The duration can be shorter if your site has tons of visitors. This step would be our control sample. We should see
jb_transient
from other features but no _concat_paths
.
- Re-install Boost and have one of the Concatenate modules enabled. Leave it like that for the same duration of time.
- Re-install Boost, disable the active Concatenate module, and activate the other one. Leave it like that for the same duration of time.
Based on it, you might be able to pin point if it’s one module or the other. But, it won’t tell us what’s actually causing the problem.
Thread Starter
pjsgsy
(@pjsgsy)
OK, thanks. It’s acting weird at the moment!
I’d tried to disable the CSS and Javascript options. Thought this had taken, but I could not de-activate the plugin. Just goes back to the plugin page after worpdpress says it has been deactivated, but it’s still activated. Check the settings. CSS contact is still on. You try to turn it off, it stays there for 1 second, then the toggle slips itself back on! Go to plugins list, click deactivate. WP again say’s it has been deactivated, but it does not – Still listed as activated and running.
Don’t want to assume too much as I do not want to break the site, but can I just rename the plugin folder, then how do I clean this mess up neatly given the proper uninstall does not want / seem to run.
Thanks.
There is probably a PHP error during uninstall. Another potential issue could be that the uninstall is timing out while deleting the transients since there is so many of them.
Can you check your PHP error log and share if you see any relevant errors? I would suggest deleting the transients manually. But, since the module is not turning off now, I wouldn’t recommend that.
Please reach us out at https://jetpack.com/contact-support/?rel=support&hpi=1 and mention this thread. We’d like to take a closer look at your site.
Thread Starter
pjsgsy
(@pjsgsy)
OK, thanks. I have the php Error log on, but no new errors appear when I try to deactivate it. I’ll reach out to support. Thanks.
Hi @pjsgsy,
Thank you for contacting via email. I’m going to close this thread and we’ll continue there.
Thank you!
Thread Starter
pjsgsy
(@pjsgsy)
Just to update the outcome of this. Eventually got the plugin disabled (it disabled itself after a _very_ long wait), and delete it, which again, took quite some time. However, during the ‘deleting…’ phase, transients dropped from 5,567, to just 56. For some reason, on my simple site at least, JB is more trouble that it is worth. Hopfully this helps someone else if they have the same issues.