• I can’t get the javascript to fire an an exit intent

    $('#myForm').on('submit', function( event ) {
            event.preventDefault();
            alert('wtf, why no work?');
    })
    • This topic was modified 3 months, 3 weeks ago by  gnarlyinc.
Viewing 8 replies - 1 through 8 (of 8 total)
  • even trying to add an onsubmit event directly to the form doesn’t work.

    • This reply was modified 3 months, 3 weeks ago by  gnarlyinc.

    Actions set to submit the form doesn’t work. I believe there’s another bug here, it opens in a new tab when that option is not selected.

    Plugin Support Aditya Shah

    (@ethicaladitya)

    Hi, would like to update you that you cannot use Javascript in the free version of Icegram. It is a premium add-on. If you are using the premium version of the plugin, please contact us via this form and your issue will be resolved at the earliest.

    I have the pro version. It’s not working.

    Plugin Support Aditya Shah

    (@ethicaladitya)

    I see that you have contacted us through our website and so closing the discussion here.

    Then why haven’t you replied or offered support? I want a refund. You’ve taken way to long to respond. You’re gone for days on end, and respond in a chat days latter, when I’ve closed the window.

    • This reply was modified 3 months, 3 weeks ago by  gnarlyinc.
    Plugin Support Aditya Shah

    (@ethicaladitya)

    Hi,

    I myself replied to you within 24 hours of communication. Please do have a recheck.

    Plugin Support Aditya Shah

    (@ethicaladitya)

    Hi,
    I’m sorry for the inconvenience caused to you.

    I would like to update that you would have received an email with my reply to the chat, Sometimes it is delayed due to the heavy workload but we are committed to offering the support. I’d be glad to assist you with the issue further if you reply to the chat.

    We are unable to process your refund as per our Refund Policy. If you can allow us to debug the problem and still it’s not working, you are eligible for the refund.

Viewing 8 replies - 1 through 8 (of 8 total)
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