Hi @kwebdesign,
We believe that autoblocking is the future, so we are working on fixing all known bugs with top priority.
Would it be possible for you to set up a test-site that breaks in IE and send us a link to reproduce the issue? The email is: [ deleted ]
Hi there,
I’ve just sent a link to a test environment.
Regards,
Kirk
Moderator
Jan Dembowski
(@jdembowski)
Forum Moderator and Brute Squad
@cookiebot I’ve deleted your offer to login to your user’s site. This includes test sites.
I’m am 100% sure you mean well but please never ask for credentials. I have flagged your account temporarily. That just means that your post will need to be approved and @ notifications from you will not work.
https://wordpress.org/support/guidelines/#the-bad-stuff
Now for the why: The internet is a wonderful place full of very nice people and a few very bad ones. I’m sure everyone here is very nice however, by giving some ones keys to your house you are trusting they wont steal anything. Likewise the person who takes the keys is now responsible for the house FOREVER.
If something was to go wrong, then you the author may well legally become liable for damages, which they would not normally have been as their software is provided without warranty.
Please be aware that repeatedly asking for credentials will result in us asking you to repeatedly stop before escalating up to the plugins team.
There are many ways to get information you need and accessing the user’s site is not one of them. That’s going too far.
You get the idea.
Volunteer support is not easy. But these forums need to a safe place for all users, experienced or new. Accessing their system that way is a short cut that will get you into real trouble in these forums.
Hi @jdembowski,
We actually didn’t ask for login credentials, just for a publicly available website where we could reproduce the issue, which @kwebdesign did set up for us, which resulted in a bugfix.
I believe in this case the account flagging is unjustified, however it is of course your call.