Title: javascript – form not appearing on website
Last modified: August 25, 2021

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# javascript – form not appearing on website

 *  [ssfstaff](https://wordpress.org/support/users/ssfstaff/)
 * (@ssfstaff)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/javascript-form-not-appearing-on-website/)
 * Our donation forms are suddenly not working.
    To create our online donation forms,
   we copy javascript from a form created in Online Express through Raisers Edge/
   Blackbaud.
 * We take this code and put it into our WordPress pages.
    Around August 14, this
   donation form ceased to appear on our website – it was normally visible and appeared
   on our main donation page and was linked to a number of donation buttons.
 * Normally, for example, when you go to the link listed above, you would see a 
   donation form under the red banner. Now it’s just a white space – it just disappeared.
   And, every other place on our site where we have a “donate now” button, we have
   the same issue.
 * We have checked with Blackbaud, who confirms that the javascript is accurate.
   In the preview from their site, the form is working.
 * We have checked with our web host (GoDaddy) – there are no caching issues, firewalls,
   etc., on their end.
 * We have used the javascript from Blackbaud and the various pages in WordPress
   for years without any issues. Now – suddenly – this javascript isn’t working 
   and we’re without the ability to accept donations online.
 * Any ideas? Any help is welcome! Thanks!
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fjavascript-form-not-appearing-on-website%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  [corrinarusso](https://wordpress.org/support/users/corrinarusso/)
 * (@corrinarusso)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/javascript-form-not-appearing-on-website/#post-14805268)
 * See your error here regarding using the .browser method in javascript provided
   by jQuery:
 * [https://stackoverflow.com/questions/14793331/uncaught-typeerror-cannot-read-property-msie-of-undefined](https://stackoverflow.com/questions/14793331/uncaught-typeerror-cannot-read-property-msie-of-undefined)
 * Screenshot:
    [https://postimg.cc/FYVRqDV3](https://postimg.cc/FYVRqDV3)
 * You need to ask Blackbaud to update their script, or you can install this to 
   see if it works:
    [https://wordpress.org/plugins/enable-jquery-migrate-helper/](https://wordpress.org/plugins/enable-jquery-migrate-helper/)
 * jQuery also has a patch for you:
    [https://github.com/jquery/jquery-migrate/#readme](https://github.com/jquery/jquery-migrate/#readme)

Viewing 1 replies (of 1 total)

The topic ‘javascript – form not appearing on website’ is closed to new replies.

## Tags

 * [javascript](https://wordpress.org/support/topic-tag/javascript/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 1 reply
 * 2 participants
 * Last reply from: [corrinarusso](https://wordpress.org/support/users/corrinarusso/)
 * Last activity: [4 years, 9 months ago](https://wordpress.org/support/topic/javascript-form-not-appearing-on-website/#post-14805268)
 * Status: not resolved

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