Javascript error checking fails

  • Resolved wordyad

    (@wordyad)


    11 months, 1 week ago

    I’ve just integrated the plugin on a new custom theme I’ve made.

    I don’t get JS errors but when I submit the form, which has multiple required fields it just submits without detecting that all the fields are empty. It also just returns to the form page with no msg.

    I imagine this could be a common and very basic issue, any ideas ?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Amimul Ihsan

    (@amimulihsanmahdi)

    11 months, 1 week ago

    Hello @wordyad,

    Can you please share the form URL? This would help to check the form. In addition, if you have any caching enabled, please try excluding the form. Also, try submitting the form from preview mode to see if the submission works fine.

    Thank you

    Thread Starter wordyad

    (@wordyad)

    11 months ago

    Hi yes absolutely, I’ve now got it setup here: https://a-m-w.net/clients/stc/contact/

    Preview mode didn’t seem to make any difference.

    Plugin Support Amimul Ihsan

    (@amimulihsanmahdi)

    11 months ago

    Hello there,

    Thank you for sharing the details. It seems like the form sumission js is not loaded properly on your website which is causing the issue. If you have any caching enabled, kindly try excluding Fluent Forms from caching. In addition, would you mind trying to temporarily turn off all plugins except for Fluent Forms to see if the issue is still there? If this solves the problem, you can turn the plugins back on one at a time to figure out which one is causing the conflict.

    Let me know the update.

    Thank you

    Thread Starter wordyad

    (@wordyad)

    10 months, 3 weeks ago

    I think it must be a theme specific thing as changing theme resolves it. What JS libs do we need in the header to make your form logic work ?

Viewing 4 replies - 1 through 4 (of 4 total)

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