Title: Javascript error causing no new users can be created
Last modified: September 8, 2016

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# Javascript error causing no new users can be created

 *  [Touda](https://wordpress.org/support/users/touda/)
 * (@touda)
 * [9 years, 7 months ago](https://wordpress.org/support/topic/javascript-error-causing-no-new-users-can-be-created/)
 * You might want to know about this thread, because I traced a strange error at
   _Create New User_ page in WordPress admin panel (which made impossible to create
   any new user) down to GeoMashup plugin:
 * [https://wordpress.org/support/topic/cant-create-new-users-error-please-enter-your-password/#post-8160306](https://wordpress.org/support/topic/cant-create-new-users-error-please-enter-your-password/#post-8160306)
 * Hope this helps to locate a possible bug or conflict with other plugins of themes.

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Thread Starter [Touda](https://wordpress.org/support/users/touda/)
 * (@touda)
 * [9 years, 7 months ago](https://wordpress.org/support/topic/javascript-error-causing-no-new-users-can-be-created/#post-8160488)
 * The Javascript error was:
 *     ```
       Error: TypeError: element is undefined
       Source File: https://www.xxxxx.xxx/wp-content/plugins/geo-mashup/js/mxn/mxn.openlayers.core.js?ver=1.8.9
       Line: 21
       ```
   
    -  This reply was modified 9 years, 7 months ago by [Touda](https://wordpress.org/support/users/touda/).
 *  [russx](https://wordpress.org/support/users/russx/)
 * (@russx)
 * [9 years, 6 months ago](https://wordpress.org/support/topic/javascript-error-causing-no-new-users-can-be-created/#post-8248772)
 * Hope this info helps…..
 * When you tick the box ‘Users’ under ‘Collect location for’ in Geo settings you
   can no longer add new users because it stops the ‘show password’ button under‘
   add new user’ from working.
 * Unticking the ‘Users’ box and it works fine.
 * I only require geo for user location so it renders it totally useless for me 
   until it gets fixed.
 *  Plugin Author [Dylan Kuhn](https://wordpress.org/support/users/cyberhobo/)
 * (@cyberhobo)
 * [9 years, 5 months ago](https://wordpress.org/support/topic/javascript-error-causing-no-new-users-can-be-created/#post-8303546)
 * Thanks, I’ll try to get that fixed in 1.9.1:
 * [https://github.com/cyberhobo/wordpress-geo-mashup/issues/761](https://github.com/cyberhobo/wordpress-geo-mashup/issues/761)
 *  Thread Starter [Touda](https://wordpress.org/support/users/touda/)
 * (@touda)
 * [9 years, 5 months ago](https://wordpress.org/support/topic/javascript-error-causing-no-new-users-can-be-created/#post-8304007)
 * Great, Dylan. It’s quite annoying having to un-selected and re-select _Users_
   option in configuration when adding new users.
 * Thanks,

Viewing 4 replies - 1 through 4 (of 4 total)

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## Tags

 * [javascript](https://wordpress.org/support/topic-tag/javascript/)
 * [new-user](https://wordpress.org/support/topic-tag/new-user/)
 * [password](https://wordpress.org/support/topic-tag/password/)
 * [plugins conflict](https://wordpress.org/support/topic-tag/plugins-conflict/)

 * 4 replies
 * 3 participants
 * Last reply from: [Touda](https://wordpress.org/support/users/touda/)
 * Last activity: [9 years, 5 months ago](https://wordpress.org/support/topic/javascript-error-causing-no-new-users-can-be-created/#post-8304007)
 * Status: not resolved