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[resolved] JavaScript error in backend / Missing create e-mail button (5 posts)

  1. xjebediahx
    Member
    Posted 1 year ago #

    Hello,

    I am currently using the free version with WordPress 3.8.1. I have come across two problems:

    1. after activating the sendpress plugin, the javascript-based interactions in the WP-backend don't work anymore. The Firebug-console shows the following error:

    Error: Syntax error, unrecognized expression: ?page=sp-emails

    When I deactivate Sendpress and empty my browser cache, everything works again.

    2. the button for creating a new e-mail is missing. this occured after updating to Sendpress 0.9.9.4

    Thanks in advance for your help

    https://wordpress.org/plugins/sendpress/

  2. Josh Lyford
    Member
    Plugin Author

    Posted 1 year ago #

    Hi,

    Could provide this info: https://sendpress.com/support/knowledgebase/what-information-should-i-provide-in-a-support-ticket/

    You can remove your url if you like. We don't need that info currently. Do you know what version of firefox you are using? I have not been able to recreate this on our test sites.

    Thanks,
    Josh

  3. xjebediahx
    Member
    Posted 1 year ago #

    Hi Josh,

    info is attached below. The Firefox version is 27.0.1, but it's failing on Chrome or Opera as well.

    Dirk

    ### Begin System Info ###

    ## Please include this information when posting support requests ##

    Multi-site: No

    SP Version: 0.9.9.4
    WordPress Version: 3.8.1
    Sending Method: SendPress_Sender_Website
    SendPress Tables: Tables Installed

    PHP Version: 5.3.28
    MySQL Version: 5.5.31-log
    Web Server Info: Apache/2.2.26 (Unix)

    PHP Memory Limit: 256M
    PHP Post Max Size: 16M
    PHP Memory Used: 33.87 MByte

    WP Memory Limit: 40MB
    WP_DEBUG: Enabled

    UPLOAD_MAX_FILESIZE: 16MB
    POST_MAX_SIZE: 16MB
    DISPLAY ERRORS: On (1)
    FSOCKOPEN: Your server supports fsockopen.

    Platform: Windows
    Browser Name: Firefox
    Browser Version: 27.0
    User Agent String: Mozilla/5.0 (Windows NT 6.1; WOW
    64; rv:27.0) Gecko/20100101 Fire
    fox/27.0

    ACTIVE PLUGINS:

    AJAX Thumbnail Rebuild: 1.09
    Cachify: 2.1.4
    Download Manager: 2.5.99
    Limit Login Attempts: 1.7.1
    Meet My Team: 1.1.3
    Members: 0.2.4
    Password Protected: 1.7.1
    Remove Admin Bar: 1.0
    Remove Dashboard Access: 1.0
    SendPress Newsletters: 0.9.9.4
    Simple Lightbox: 2.2.2
    Theme My Login: 6.3.9
    WP User Frontend Pro: 2.1.9
    YOURLS Link Creator: 1.09

    CURRENT THEME:

    Real Estate Pro: 1.0.1

    ### End System Info ###

  4. Josh Lyford
    Member
    Plugin Author

    Posted 1 year ago #

    Hi xjebediahx,

    This sounds like a plugin conflict. Would you be able to deactivate the other plugins you have and see if the problem goes away. If you deactivate one at a time and find the one causing the problem i can look into getting a fix together for it.

    Josh

  5. xjebediahx
    Member
    Posted 1 year ago #

    Hello Josh,

    the problem seemed to be not your JavaScript, but the JS of the options framework plugin that was used in the theme.

    I edited two lines of code there and now it seems to work. And magically also the Create-Email-Button appeared :)

    Thanks so far.
    Dirk

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