To heavenvaley,
Thank you for purchasing the plugin.
Please send me the plugin dashboard page with a screenshot,
and I’ll see the problem.
Kazuki Yanamoto
https://ibb.co/7K4SC7q
Please check the link for attached screenshot.
Thanks & Regards
ABHILASH
Hello, I saw your screenshot.
Please notice that all three plugins are activated on the plugin list page.
I’ve attached a screenshot here.
https://global-s-h.com/plugin_activated.gif
If those plugins are activated, please disable the two plugins that you’ve purchased and activate them again.
Please tell me if it still doesn’t work.
I have disabled and enabled the plugins. Now its working. But if we change the option right click + message to right click+ no message and click on save pro versions are unticked automatically. Then we have to deactivate and activate the plugin to bring it in to functionality. I think some bug is there in the functionality. Please check
With Thanks & regards
ABHILASH
Hello.
I’ve tried on the latest WordPress version, but the problem didn’t happen. I’ve attached a video.
https://global-s-h.com/colormovie.mp4
Maybe there is a conflict with the other plugins inside your WordPress.
Please disable those plugins if it is possible and try without using other plugins.
If the problem still doesn’t fix, please tell me the version of the PHP inside your server.
Thank you.
Kazuki Yanamoto