Support » Fixing WordPress » Java Script Error in Widget DropDown

  • cant open dropdown in widget section. also cant remove or add new widgets. also screen options is not working

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  • Hi Jagdeepreel,

    This sounds lke it could be a theme or plugin conflict. There are a few things you can try.

    • Try reloading WordPress core files via the admin or via FTP
    • Try using one of the base themes like twentyseventeen or twentysixteen. If that works the conflict is in the theme and you should reach out to the theme developer.
    • Disable all plugins via the Dashboard or via FTP. You should keep a default theme activated during this process. If disabling all of the plugins works you can reenable them individually and see which one is causing your issue. Then you can reach-out to that plugin developer.

    I hope these steps help.

    -Rich

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