Support » Installing WordPress » Error 500 when installing wordpress

  • Hello everyone
    I’m trying to install wordpress on my ftp. So I followed the advice to install, change the wp-config.php, enter the login and upload all on FTP.

    My credentials are correct.

    However, when I run the install in a browser (chrome or firefox) I get an error 500.

    It would be a problem in the server but I am fully access the server from my admin panel 1and1.

    I wanted to know if it was a problem

    I also contacted 1and1 whether this problem could come from them but I have not yet been answered.

    Thank you in advance and happy new year

    ivette manzur

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