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I've been locked out of my site since July 2011 (5 posts)

  1. jmfarro
    Member
    Posted 3 years ago #

    I love my WordPress website, but I haven't been able to access it since July 13, 2011, when I started getting a "Error 500 - Internal server error" every time I tried to log in to it. I don't understand all the technical instructions I've read, and I wind up in tears every time I try to fix the problem myself. Can someone please help me? Thanks ~ Joanne (jmfarro)

  2. ReneODeay
    Member
    Posted 3 years ago #

    contact your webhost, usually with a help ticket.

  3. govpatel
    Member
    Posted 3 years ago #

    Have you checked with your host with the problem

  4. jmfarro
    Member
    Posted 3 years ago #

    My thanks go to those who suggested that I contact my webhost about the 500 Internal Server Error that was keeping me from accessing my website. I spoke to the 1and1 folks, and they took care of the problem for me promptly!

  5. govpatel
    Member
    Posted 3 years ago #

    You are welcome

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