Title: IU error
Last modified: August 21, 2016

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# IU error

 *  Resolved [wmboy](https://wordpress.org/support/users/wmboy/)
 * (@wmboy)
 * [13 years, 1 month ago](https://wordpress.org/support/topic/iu-error/)
 * Hi there,
 * I’m getting an **IU** error (invalid amount). Any idea why this would be?
 * I’ve definitely got an amount field, and it’s populating correctly on the form…
 * I’m using the latest version of Gravity Forms (version 1.6.12). Sorry, no link
   as form isn’t accessible online atm.
 * Thanks,
    Will
 * [http://wordpress.org/extend/plugins/gravity-forms-dps-pxpay/](http://wordpress.org/extend/plugins/gravity-forms-dps-pxpay/)

Viewing 7 replies - 1 through 7 (of 7 total)

 *  Plugin Author [webaware](https://wordpress.org/support/users/webaware/)
 * (@webaware)
 * [13 years, 1 month ago](https://wordpress.org/support/topic/iu-error/#post-3650840)
 * G’day Will,
 * What is the field type for your amount field? The plugin looks for Product fields
   or a Total field; if you’ve used a Number field, it won’t pick up an amount.
 * cheers,
    Ross
 *  Thread Starter [wmboy](https://wordpress.org/support/users/wmboy/)
 * (@wmboy)
 * [13 years, 1 month ago](https://wordpress.org/support/topic/iu-error/#post-3650842)
 * Hi Ross,
 * Thanks for the quick reply. Yeah I’ve definitely got a Total field in the form.
 * Here’s a screenshot of the form: [http://www.screencast.com/t/RYgIITqims](http://www.screencast.com/t/RYgIITqims)(
   there’s also a quantify field earlier on in the form)…
 * Will
 *  Plugin Author [webaware](https://wordpress.org/support/users/webaware/)
 * (@webaware)
 * [13 years, 1 month ago](https://wordpress.org/support/topic/iu-error/#post-3650849)
 * G’day Will,
 * Would you be able to export the form as XML and send it to my email address? (
   See my [contact page](http://www.webaware.com.au/contact-us/)). I’ll be able 
   to diagnose the problem better that way. Please also tell me what field mappings
   you have (perhaps just a screenshot of the mappings in the feed admin screen).
 * From the WordPress admin, navigate to:
 * Forms > Import/Export > Export Forms
 * Then pick the form and click the download button.
 * cheers,
    Ross
 *  Thread Starter [wmboy](https://wordpress.org/support/users/wmboy/)
 * (@wmboy)
 * [13 years, 1 month ago](https://wordpress.org/support/topic/iu-error/#post-3650865)
 * Thanks so much for the help Ross, I’ve sent an email with the attachments (XML
   export + screenshot).
 *  Plugin Author [webaware](https://wordpress.org/support/users/webaware/)
 * (@webaware)
 * [13 years, 1 month ago](https://wordpress.org/support/topic/iu-error/#post-3650878)
 * Right, so it’s a bug in the plugin — thanks for helping make Gravity Forms DPS
   PxPay better 🙂
 * What’s happening is that I’m sending the amount with a nice separating comma 
   for the thousands, which of course DPS don’t like. Unfortunately, they like it
   when I send the data, they just don’t like it when you get to the Payment Express
   screen on their website, so I don’t actually get an error about it.
 * I’ll fix it up pronto and get a new version out today. If you need to get on 
   with test, set your product prices a little lower and put them back up later 
   when the new version comes out!
 * cheers,
    Ross
 *  Plugin Author [webaware](https://wordpress.org/support/users/webaware/)
 * (@webaware)
 * [13 years, 1 month ago](https://wordpress.org/support/topic/iu-error/#post-3650890)
 * G’day Will,
 * I’ve just released v1.0.1 which fixes this problem. Thanks for the bug spotting!
 * cheers,
    Ross
 *  Thread Starter [wmboy](https://wordpress.org/support/users/wmboy/)
 * (@wmboy)
 * [13 years, 1 month ago](https://wordpress.org/support/topic/iu-error/#post-3650901)
 * Thanks Ross, I’ve updated the plugin and can confirm it’s working fine now!

Viewing 7 replies - 1 through 7 (of 7 total)

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 * 7 replies
 * 2 participants
 * Last reply from: [wmboy](https://wordpress.org/support/users/wmboy/)
 * Last activity: [13 years, 1 month ago](https://wordpress.org/support/topic/iu-error/#post-3650901)
 * Status: resolved