Support » Plugin: Seriously Simple Podcasting » itunes podcast submission HTTP head error

  • Resolved mfrancopt

    (@mfrancopt)


    I am trying to submitt my podcast to itunes with the feed generated in the wordpress plugin but is not validated because the image should have HTTP head request permission

    I only can you images from wordpress with SSP plugin and it looks like there is no HTTP head request permission

    Can you help to solvew this?

    Thank you

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Eileen Violini

    (@itsjusteileen)

    Hello @mfrancopt,

    Apple can sometimes be misleading with the errors it provides. Many times we see this error when the cover art is not sized correctly. Double-check the size is a minimum of 1400 X 1400 px square and no larger than 3000 X 3000 px, and that the image is perfectly square. Being off by just a pixel can cause the feed to be rejected. Looking at your image it looks like it is over 3000 px. If you fix this, you should be OK to submit.

    Hello Eileen,

    Thank you for your reply. I validated my Podcast in iTUNES with WordPress Podcast native system (same image and was ok) than I assume the picture is with correct caracteristics. My problem is when I try to validated with the Plugiun is rejected, than I assume the problem is in the plugin.

    Can you help?
    Thank you

    Plugin Support Eileen Violini

    (@itsjusteileen)

    Hello @mfrancopt,

    When I download the podcast image is looks like the dimensions are 4000 X 4000 px and 300dpi. Resize the image to under 3000X3000 px at 72 dpi and it should validate.

    Thank you, It worked 🙂

Viewing 4 replies - 1 through 4 (of 4 total)
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