Support » Plugin: VenoBox Lightbox » It’s Stopped Working

It’s Stopped Working

  • Jae

    (@linseyja)


    4 years, 7 months ago

    This was a great little plugin until I recently updated it. Now it won’t work. When I click on an image, that’s supposed to be a video thumbnail that opens up a Venobox lightbox with a YouTube video, I just get a darkened screen with a pulsating dot in the middle of the screen.

    It needs to be fixed. In the meantime, I’m going to have to take it off all the websites I use it on and find an alternative.

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  • Plugin Author neilgee

    (@neilgee)

    4 years, 7 months ago

    Try clicking the option “Update legacy Data Attributes”. This can be found at:Settings>VenoBox Lightbox>Plugin options

    Better form to reach out for support first before slugging it a 1 star review, esp. since you thought it a great plugin.

    • This reply was modified 4 years, 7 months ago by neilgee.
Viewing 1 replies (of 1 total)
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