Support » Plugin: External Login » Its saying – Invalid username or password

  • Resolved Anand j

    (@anand_jodawat)


    I have installed and configured correctly. test connection is also working but everytime I input username and password its error- Invalid username or password

    Password Hashing
    These settings specify how the password has been hashed in the external database.

    –i may be wrong here, How i know what hashing on external db?

    • This topic was modified 10 months ago by Anand j.
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  • Plugin Author tbenyon

    (@tbenyon)

    Hey @anand_jodawat,

    Great to hear you’ve made a good start and the test connection is working correctly 🙂

    You’re correct that if the hash is wrong, you will get this error.

    There is an infinite amount of possibilities for hashing configuration. The most common are supported in the options menu of the plugin.

    If you have a more custom hashing solution, you may need to use the plugins inbuilt hook to script the support needed for your use case.

    In regard to know which hashing solution is being used in the external database, you can look at the hash stored in the password field and see if you can see if you can match it up to a pattern shown by one of the supported hashing algorithms. The main plugin page shows examples of hashes for each.

    Of course your solution may not be supported at all and will require the use of the built in hash. In such a case, you really need to:
    – ask the developer who wrote the external system
    – read the code yourself (or pay a developer to) to see what was used
    – if the external database is a commonly used system, look at the docs online or Google it 🙂

    I think I’ve answers your question so I’ll mark this as resolved but if you have any further questions please don’t hesitate to get back in contact here and I’ll be happy to help 🙂

    Thanks,

    Tom

    Thread Starter Anand j

    (@anand_jodawat)

    Thanks Tom,

    I did found hash method and then its working. thanks for the support.

    Plugin Author tbenyon

    (@tbenyon)

    Hey @anand_jodawat,

    That’s great news! 🙂

    If everything is working for you I’d be grateful if you could write a review or even buy me a beer.

    Thanks,

    Tom

Viewing 3 replies - 1 through 3 (of 3 total)
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