Support » Plugin: The Events Calendar » It’s okay

  • After having used Events Calendar for the past 3 years I am on the fence about it. I am becoming more convinced that the only way to get a working Calendar and List of Events in future order is to spend $600 and buy all of the plugins every year from The Events Calendar. Case in point, logged in to look at Events today and the Events WP-Admin page is this crushed jumble of crap with titles running vertically instead of horizontally. It looks like a 3 year old coded it. Posts, Pages, Portfolio, Media, all other admin views look find. The only one messed up is Events. Events Calendar will then say, take down all plugins till you find the one that caused theirs to explode. After you have done this three to four times a year it gets really old. The shortcodes simply do not work if you do not have premium. In short, there is no app in my WordPress that I have to spend more time fixing than this one. The events look great when they are done, the calendar looks fine when it is done, but honestly, if you add any plugin say for SEO, it could blow their plugin up. That seems unstable to me. This is the best Calendar on WordPress, that’s not saying alot about WordPress.

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  • Plugin Author Barry

    (@barryhughes-1)

    Hi @cedaly1968,

    We appreciate you taking the time to write this review 🙂

    There should be no need to spend money in order to have a working calendar, though. The Events Calendar provides that for free, without a $600 investment or anything like it.

    If you are experiencing difficulties where some things are not working as expected, please do post a topic on our support forum with some links and screenshots we can check out to better understand the problem. Indeed, I realize you have already posted a topic in relation to one of the points you made:

    Case in point, logged in to look at Events today and the Events WP-Admin page is this crushed jumble of crap with titles running vertically instead of horizontally.

    Needless to say, this does not sound normal and the lack of consistent reports about this problem from other users suggest it is probably the result of a local conflict or configuration issue.

    Events Calendar will then say, take down all plugins till you find the one that caused theirs to explode.

    We fully realize that those troubleshooting steps require some amount of effort on your part and that running through them can cost you time. However, they remain the best way of doing things for a number of reasons:

    • We have no idea as to what other plugins and themes are installed on your site, or of the site’s recent history in terms of configuration changes, updates and so on
    • Even if you detailed this information (so far, in this topic, you have not) we cannot realistically perform those steps for everyone who reports a conflict – we have a huge userbase to support, after all

    Developing and maintaining a large plugin such as The Events Calendar is not cost free and, like any business, we have finite resources; one consequence of this is that we cannot provide quite as much support here in the wordpress.org forums or work as intensively on your problem as we can elsewhere.

    For those reasons, equipping you to troubleshoot the problem yourself seems a fair and practical approach, especially given the plugin’s free status. I don’t feel that’s unreasonable by any means.

    if you add any plugin say for SEO, it could blow their plugin up.

    To be frank, I find this sort of statement overly dramatic and alarmist: the majority of plugins and themes can run in parallel with our own without issue.

    There are certainly plugins and themes with which conflicts can arise and the reasons for those conflicts are varied. It could be that one party is not respecting WordPress coding standards or is otherwise being a ‘bad citizen’; on the other hand there are occasions where neither party is to blame, so to speak.

    If you do find clear cut examples of this, though, it’s certainly appreciated if you can post on the relevant forums – even if we (or the other party) cannot assist directly, it’s great to put the information out there.

    Thanks again for the review: we take feedback like this seriously and it can only help us to improve.

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