Support » Plugin: Online Backup for WordPress » It does what it says, but not what I thought it would do

  • I recently gave this plugin a one star review because I thought it would help me restore my site, too. This plugin doesn’t do that. This is one of those plugins that you have to spend some time with (20-60 minutes) to use properly, so if you are looking for something simple, I would not recommend this.

    I should note that the developer was very friendly and helpful with my problem, but I have since moved on to an easier to use plugin that does what I want.

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  • Raymond,
    Your analogy of a car not coming with a manual is not very apt for this situation. The entirety of WordPress.org is all about self-sufficiency. If you want to work on it (to carry the car analogy further) then you better be prepared to learn how to use a wrench.

    The developer of this extension does a fine job backing up WordPress. I’ve used it with success on a multitude of sites. Exactly what is says on the tin. Restoring, a word that doesn’t come up in any description of the plugin, is an entirely different situation that no plugin can make as simple as you desire.

    A bit of advice, one I hope you have learned now, is to always test your backups. Don’t wait until you’re in an “Oh S**t!” moment to see if everything is working as it should. Testing your backups routinely is like changing your oil on a regular basis. Don’t wait until the engine is knocking. I say this not to be a jerk, but to help prevent future pains for you when this happens again.

    I’m glad you got things up and running again. Rating this plugin with a single star for your own shortcomings in knowledge is a disservice to the developers and to the thousands of people that come looking for objective and useful reviews. I would encourage you to reevaluate your decision and be fair in your review.

    Fair enough, ckoerner.

    I updated my review.

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