It’s good until you have a problem/

  • kariedan

    (@kariedan)


    1 year, 4 months ago

    I’ve spent weeks working on my website. I made a change to my home page and it would not save. It keeps giving me a Server Error (500 error). I’m unable to make any changes now and nothing that I’ve read fixes this so I stuck and can’t get support unless you pay! So, if you use this and have problems, major problems like this, then I wouldn’t expect anyone from Elementor to offer you a had or advice on how to fix. Your on your own.

Viewing 2 replies - 1 through 2 (of 2 total)
  • yinxingmaiming

    (@yinxingmaiming)

    1 year, 4 months ago

    In my experience, a 500 error is a server error, not an Elementor-specific error. You might want to check with your web hosting service and ask them to check their logs.

    Elementor can be resource intensive and you may have inadvertently triggered a resource limit error.

    IFX

    (@ifx64)

    1 year, 2 months ago

    I have this problem regularly with Clients that chose to use GoDaddy as their host – sometimes it eventually fixes itself, but many times I found using WP Optimize helped (which deleting all the drafts etc) seemed to clear the issue many time… but better yet, find a better host.

    Having said that, I tried other page builders on the same hosts without the same issue, so I’ve since decided to stop using Elementor moving forward (as well as avoiding taking on any clients that choose to stick with GoDaddy for their hosting 😉 )

    Oh! and sometimes it also helped to deactivate all plugins (all the ones WP allows you to) and then re-activate them again. Many times – for some reason – that has fixed quite a few Elementor issues I’ve had.

    Although with the latest versions of Elementor (somewhere post 3.9.x), nothing fixes the issues I have on my Elementor themed sites, so they’re currently stuck on pre-3.9.x versions for now (until I can get them off Elementor themes)

Viewing 2 replies - 1 through 2 (of 2 total)
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