Its blocking PUT requests to the woocommerce API

Resolved helpchrisplz
(@helpchrisplz)

7 years, 5 months ago

Hi.

I have been trying to connect my wordpress / woocommerce website to a 3rd party a stock management / order management system that utilizes the woocommerce API but I get an error connecting.

From trial and error I have noticed that when i deactivate the wp-spamshield plugin it fixes the connectivity problem.

This connectivity problem can be reproduced when doing a PUT request to the following example URL.
e.g:
https://domain.com/wc-api/v3/products/0?consumer_key=ck_xxxxxxxxxx&consumer_secret=cs_xxxxxxxxxx

Please can you advise on how to whitelist the wc-api?

Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

Plugin Contributor rsm-support
(@rsm-support)

7 years, 5 months ago
Hi @helpchrisplz,

At the top of the support forum there is a sticky post that we ask users to read first because it guides you to excellent troubleshooting options we have already put together for our plugin users.

We will be happy to help you. You will need to take the following steps:
1. The Troubleshooting Guide and Frequently Asked Questions (FAQs) are the place to start.
  Please take a few minutes to work through these, as they solve over 90% of issues users have. (Please be sure to follow all the steps, not just read through them.)
  
  Please take special note of Troubleshooting Step 13: “Are you having trouble with an API call, webhook, IPN, or payment gateway getting blocked?” It specifically addresses the issue you are dealing with, and will give you the steps to proceed forward.
  
  Once you have gone through the Troubleshooting Guide and FAQs, if that doesn’t solve the issue, we’ll need a bit more info from you on the specifics, and we’ll need to email back and forth, so you should move on to the next step.
2. Submit a support request using the secure form at the WP-SpamShield Support page, our main support channel for the plugin. We have an excellent diagnostic process.
That will allow us to help you diagnose this, find out what the real issue is, and get things working right for you.

– Steven

Please note that the WP-SpamShield Support page is our main support venue, not the WordPress forums here, so that will always be the best way to get a quick response and resolve any tech support issues. Please direct any further support questions there.
- This reply was modified 7 years, 5 months ago by rsm-support.
Plugin Contributor rsm-support
(@rsm-support)

7 years, 5 months ago

@helpchrisplz

Just a word of caution: Allowing any API to implement PUT requests on your server opens up potential security risks and new attack vectors. Many hosts and web application firewalls (WAFs) block all PUT requests. Be sure that you know what you are doing. If you are unsure, have a security expert run a security audit on your setup.

Viewing 2 replies - 1 through 2 (of 2 total)

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