Support » Plugin: ITRO Popup Plugin » ITRO WP plugin does not work

  • Resolved cvcasalena

    (@cvcasalena)


    We have tried every permutation possible and cannot get the plugin to work Do you have better documentation? The popup does not show – we have set the theme to static – home page – shown where the popup is to be displayed – added images – tried text – nothing works. How did you get 5 start rating for this plugin – no contact details? Please can you help?

    http://wordpress.org/extend/plugins/itro-popup/

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author ITRO Team

    (@itro)

    Hello, we get five star because for most of people it works right and we give FREE support for FREE software.
    Preview page works? Which are your plugins and theme?
    Thank you

    Plugin Author ITRO Team

    (@itro)

    We have released a new version, please check if now work right.

    With no replies this post will be automatically maked as resolved in 24 hours

    thanks for getting to me quickly & appreciate your support – I’ll download and check it out now

    ok tried it and got a bit further – it actually showed on the page – but it broke up my theme completely so I cannot use it – pity, because if it worked there would be a lot of good use for it

    Plugin Author ITRO Team

    (@itro)

    please send us via email screenshot of your settings page, broken page, your site link, wp version, list of installed theme and plugins. Thank you. mail: support.itro@live.com

    Plugin Author ITRO Team

    (@itro)

    Please do not start support thread if you don’t really want support.
    Useless thread marked as resolved due inactivity.

Viewing 6 replies - 1 through 6 (of 6 total)
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