iThemes Security plugin: Still locked out even if IP is on whitelist
An editor in our office is still being locked out even though she is listed in the whitelist. This is the email notice I receive:
A host, xxxxxx, and a user, , have been locked out of the WordPress site at http://www.hawaii.edu/news due to too many attempts to access a file that does not exist.
Why doesn’t the whitelist work? She is usually working in the dashboard in a post or making a change to an existing post and not trying to “access a file that does not exist”.
Can anyone help resolve this? Will there be an update to fix the whitelist as it doesn’t seem to be working?
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