• Hello,
    After update i get this problem:
    Cannot run iThemes Security. Error encountered during setup. Please try deactivating and reactivating iThemes Security. Contact support if the error persists.

    Incorrect table name ‘*_itsec_distributed_storage’
    Incorrect table name ‘*_itsec_geolocation_cache’
    Incorrect table name ‘*_itsec_opaque_tokens’
    The itsec_distributed_storage table is not installed.
    The itsec_geolocation_cache table is not installed.
    The itsec_opaque_tokens table is not installed.

    What can i do to fix it?

    Thanks!

Viewing 5 replies - 1 through 5 (of 5 total)
  • Similar error here in one project.

    The itsec_user_groups table is not installed.
    The itsec_mutexes table is not installed.

    The additional text mentions

    Please try deactivating and reactivating iThemes Security.

    but this does not help.

    Plugin Author Timothy Jacobs

    (@timothyblynjacobs)

    Thanks for opening a separate issue @suissac.

    Does the error message include this phrase exactly? Or did you change that string to redact things? “Incorrect table name ‘*_itsec_distributed_storage’”

    Could you find out what your $table_prefix set to in your wp-config.php file?

    You should see a section that looks something like this.

    
    /**
     * WordPress Database Table prefix.
     *
     * You can have multiple installations in one database if you give each
     * a unique prefix. Only numbers, letters, and underscores please!
     */
    $table_prefix = 'wp_';
    

    @viosys please open a separate topic for your issue.

    Thread Starter SUISSAC

    (@suissac)

    Hello,
    I have changed the database prefix with *!
    * = database prefix

    after last update the plugin has many issues and no way to tell them, they will not fix it

    Plugin Author Timothy Jacobs

    (@timothyblynjacobs)

    @suissac are you able to share the full table prefix? Based on the missing tables, it may mean that your table prefix is too long, which causes the table names to be too long.

    In other words, the itsec_mutexes table was able to be installed, but not the longer itsec_distributed_storage.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘iThemes Security error!’ is closed to new replies.