Title: iTheme2 Support Required Last modified: August 22, 2016 --- # iTheme2 Support Required * [bctcblog](https://wordpress.org/support/users/bctcbloggmailcom/) * (@bctcbloggmailcom) * [11 years, 3 months ago](https://wordpress.org/support/topic/itheme2-support-required/) * Before someone sends me a link to the Themify website, users on WordPress CAN NOT access their forums unless they BUY a theme. Itheme2 is FREE on WordPress. com/org which is great, but it also means there is no support when things go wrong. SO! On that note, can some clever person please help me: * I’m trying to manage my widgets on iTheme 2. When I click Appearance > Widgets it says Manage in Customizer. If I click on Customizer it gives me a dead end. If I go to iTheme2 > Customise it gives me the same dead end. The dead end is: * Edit Add Google Analytics Stats Google Analytics Stats * Fatal error: Class name must be a valid object or a string in /home/borinath/ public_html/wp-content/plugins/google-analyticator/google-api-php-client/src/ Google_Client.php on line 104 * Any ideas as to what the issue could be? I’m suspecting plugins or security updates but can’t confirm. Any thoughts would be welcome. * Thank you 🙂 PS The widgets I had set before I changed themes (itheme to another one back to itheme) are still visible but I can’t add or alter them anywhere. Viewing 9 replies - 1 through 9 (of 9 total) * [Andrew Nevins](https://wordpress.org/support/users/anevins/) * (@anevins) * WCLDN 2018 Contributor | Volunteer support * [11 years, 3 months ago](https://wordpress.org/support/topic/itheme2-support-required/#post-5652779) * Hi, could you link to the theme page on wordpress.org for iTheme2? I can’t find it * Thread Starter [bctcblog](https://wordpress.org/support/users/bctcbloggmailcom/) * (@bctcbloggmailcom) * [11 years, 3 months ago](https://wordpress.org/support/topic/itheme2-support-required/#post-5652788) * I couldn’t find it on the wordpress.org site but found this: [http://themify.me/themes/itheme2](http://themify.me/themes/itheme2) * [Andrew Nevins](https://wordpress.org/support/users/anevins/) * (@anevins) * WCLDN 2018 Contributor | Volunteer support * [11 years, 3 months ago](https://wordpress.org/support/topic/itheme2-support-required/#post-5652795) * We tend to only support the themes distributed here: [https://wordpress.org/themes/](https://wordpress.org/themes/)– Because they’re freely available, easy to support and built to the same [coding standards](http://codex.wordpress.org/Theme_Development#Theme_Development_Standards). It’s also not really our place to play with business models. If someone develops a free theme outside of WordPress.org and they want to make money from support then they can, we shouldn’t disrupt that by providing support for their free theme. * Thread Starter [bctcblog](https://wordpress.org/support/users/bctcbloggmailcom/) * (@bctcbloggmailcom) * [11 years, 3 months ago](https://wordpress.org/support/topic/itheme2-support-required/#post-5652808) * That’s where I got it from – I log into my .org WP site, then Appearance > Themes and I got it from inside WP. I seems to have been taken off now though, hey? * [Andrew Nevins](https://wordpress.org/support/users/anevins/) * (@anevins) * WCLDN 2018 Contributor | Volunteer support * [11 years, 3 months ago](https://wordpress.org/support/topic/itheme2-support-required/#post-5652814) * Here’s a directory of all the themes that ever were (and still are) on the wp. org theme directory: [http://themes.svn.wordpress.org/](http://themes.svn.wordpress.org/) * You can see “itheme” was there, is that the theme you’re referring to? * Thread Starter [bctcblog](https://wordpress.org/support/users/bctcbloggmailcom/) * (@bctcbloggmailcom) * [11 years, 3 months ago](https://wordpress.org/support/topic/itheme2-support-required/#post-5652816) * It’s hard for me to tell when it’s just text like that! All I can honestly tell you is that I’ve never personally uploaded a theme in my life (have no idea how to do it) and have only ever gotten themes from inside WP :-/ * [Andrew Nevins](https://wordpress.org/support/users/anevins/) * (@anevins) * WCLDN 2018 Contributor | Volunteer support * [11 years, 3 months ago](https://wordpress.org/support/topic/itheme2-support-required/#post-5652817) * In your style.css file of your theme is a bit of code surrounded by these tags: * ``` /* ``` * and * ``` */ ``` * Can you copy that code and paste it here in this thread? * I’ll look if I can match up whether it matches with the iThemes theme as it used to be distributed on WordPress.org. * Thread Starter [bctcblog](https://wordpress.org/support/users/bctcbloggmailcom/) * (@bctcbloggmailcom) * [11 years, 3 months ago](https://wordpress.org/support/topic/itheme2-support-required/#post-5652831) * Trying to find that but not winning. The iTheme is a separate tab to the Appearance tab where the CSS is usually placed :-/ (Sorry I’m so useless with this stuff.) * Thread Starter [bctcblog](https://wordpress.org/support/users/bctcbloggmailcom/) * (@bctcbloggmailcom) * [11 years, 2 months ago](https://wordpress.org/support/topic/itheme2-support-required/#post-5653033) * Hi Andrew…I’ve been thinking about it over the weekend. I started this blog on WP.com and then switched to self hosting. Could it be that i installed this theme on .com and it was transferred to .org? Viewing 9 replies - 1 through 9 (of 9 total) The topic ‘iTheme2 Support Required’ is closed to new replies. ## Tags * [itheme](https://wordpress.org/support/topic-tag/itheme/) * [managing](https://wordpress.org/support/topic-tag/managing/) * [widgets](https://wordpress.org/support/topic-tag/widgets/) * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) * 9 replies * 2 participants * Last reply from: [bctcblog](https://wordpress.org/support/users/bctcbloggmailcom/) * Last activity: [11 years, 2 months ago](https://wordpress.org/support/topic/itheme2-support-required/#post-5653033) * Status: not resolved ## Topics ### Topics with no replies ### Non-support topics ### Resolved topics ### Unresolved topics ### All topics