Title: Items with variable pricing cannot be imported. Last modified: March 22, 2024 --- # Items with variable pricing cannot be imported. * Resolved [seb7100](https://wordpress.org/support/users/seb7100/) * (@seb7100) * [2 years ago](https://wordpress.org/support/topic/items-with-variable-pricing-cannot-be-imported-2/) * I have tested the importer with a polo shirt that have 8 variations and 2 options. None of them can be imported. It gives me this error in WooCommerce: Items with variable pricing cannot be imported. To be clearer: Could not import “Polo Shirt– Black, M” from Square. Items with variable pricing cannot be imported. **WordPress EnvironmentWordPress address (URL): [https://villavieresidences.com](https://villavieresidences.com) Site address (URL): [https://villavieresidences.com](https://villavieresidences.com) WC Version: 8.7.0REST API Version: ✔ 8.7.0Action Scheduler Version: ✔ 3.7.2Log Directory Writable: ✔WP Version: 6.4.3WP Multisite: –WP Memory Limit: 512 MBWP Debug Mode: –WP Cron: ✔Language: enExternal object cache: – Server EnvironmentServer Info: ApachePHP Version: 8.1.27PHP Post Max Size: 128 MBPHP Time Limit: 128PHP Max Input Vars: 1000cURL Version: 7.87.0OpenSSL/1.1.1wSUHOSIN Installed: –MySQL Version: 10.6.16-MariaDB-cll-lveMax Upload Size: 128 MBDefault Timezone is UTC: ✔fsockopen/cURL: ✔SoapClient: ✔DOMDocument: ✔GZip: ✔Multibyte String: ✔Remote Post: ✔Remote Get: ✔ DatabaseWC Database Version: 8.7.0WC Database Prefix: wp_Total Database Size: 699.00MBDatabase Data Size: 691.40MBDatabase Index Size: 7.60MBwp_woocommerce_sessions: Data: 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Countsattachment: 709custom_css: 1customize_changeset: 13dflip: 1elementor_icons: 1elementor_library: 67elementor_snippet: 6page: 81post: 10product: 3product_variation: 3revision: 4082wp_navigation: 1Secure connection( HTTPS): ✔Hide errors from visitors: ✔ Active Plugins (19)3D FlipBook : Dflip Lite: by DearHive – 2.2.32All in One SEO: by All in One SEO Team – 4.5.9.1Elementor Pro: by Elementor.com – 3.20.0Elementor: by Elementor.com – 3.20.2Site Kit by Google: by Google – 1.122.0WPCode Lite: by WPCode – 2.1.10JetElements For Elementor: by Crocoblock – 2.6.16JetTabs For Elementor: by Crocoblock – 2.2.1HubSpot All- In-One Marketing – Forms, Popups, Live Chat: by HubSpot – 11.0.23Redirection: by John Godley – 5.4.2Slider Revolution: by ThemePunch – 6.6.16Search Exclude: by QuadLayers – 2.0.9SVG Support: by Benbodhi – 2.5.5Tapfiliate: by Tapfiliate– 3.0.19WooCommerce Square: by WooCommerce – 4.5.1WooCommerce: by Automattic – 8.7.0Wordfence Security: by Wordfence – 7.11.4WP Rocket: by WP Media – 3.15.9WPS Hide Login: by WPServeurNicolasKulkawpformation – 1.9.13.2 Inactive Plugins ( 1)Duplicator: by Duplicator – 1.5.8.1 Dropin Plugins ()advanced-cache.php: advanced- cache.php Must Use Plugins (1)WordPress automation by Installatron: by – SettingsAPI Enabled: –Force SSL: –Currency: USD ($)Currency Position: leftThousand Separator:, Decimal Separator: .Number of Decimals: 2Taxonomies: Product Types: external ( external)grouped (grouped)simple (simple)variable (variable)variation (variation) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)exclude- from-search (exclude-from-search)featured (featured)outofstock (outofstock)rated- 1 (rated-1)rated-2 (rated-2)rated-3 (rated-3)rated-4 (rated-4)rated-5 (rated- 5)Connected to Woo.com: ✔Enforce Approved Product Download Directories: ✔HPOS feature screen enabled: –HPOS feature enabled: –Order datastore: WC_Order_Data_Store_CPTHPOS data sync enabled: – LoggingEnabled: ✔Handler: Automattic\WooCommerce\Internal\ Admin\Logging\LogHandlerFileV2Retention period: 30 daysLevel threshold: –Log directory size: 20 KB WC PagesShop base: ❌ Page visibility should be publicCart:# 13350 – /cart/Checkout: ❌ Page not setMy account: ❌ Page visibility should be publicTerms and conditions: #2924 – /terms-and-conditions/ ThemeName: Hello ElementorVersion: 3.0.1Author URL: [https://elementor.com/?utm_source=wp-themes&utm_campaign=author-uri&utm_medium=wp-dash](https://elementor.com/?utm_source=wp-themes&utm_campaign=author-uri&utm_medium=wp-dash) Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child themeWooCommerce Support: ✔ TemplatesOverrides: – AdminEnabled Features: activity-panelsanalyticsproduct-block-editorcouponscore-profilercustomer-effort- score-tracksimport-products-taskexperimental-fashion-sample-productsshipping- smart-defaultsshipping-setting-tourhomescreenmarketingmobile-app-bannernavigationonboardingonboarding- tasksproduct-variation-managementproduct-virtual-downloadableproduct-external- affiliateproduct-groupedproduct-linkedremote-inbox-notificationsremote-free-extensionspayment- gateway-suggestionsshipping-label-bannersubscriptionsstore-alertstransient-noticeswoo- mobile-welcomewc-pay-promotionwc-pay-welcome-pageDisabled Features: customize- storeminified-jsnew-product-management-experienceproduct-pre-publish-modalsettingsasync- product-editor-category-fieldDaily Cron: ✔ Next scheduled: 2024-03-23 02:35:57 +00:00Options: ✔Notes: 77Onboarding: completed Action SchedulerComplete: 567Oldest: 2024-03-10 23:43:15 +0000Newest: 2024-03-22 17:43:57 +0000Failed: 32Oldest: 2023- 09-22 18:28:39 +0000Newest: 2023-10-27 12:49:43 +0000Pending: 5Oldest: 2024-03- 22 17:58:57 +0000Newest: 2024-03-29 17:07:01 +0000 Status report informationGenerated at: 2024-03-22 17:44:29 +00:00` Viewing 7 replies - 1 through 7 (of 7 total) * [carolm29 (woo-hc)](https://wordpress.org/support/users/carolm29/) * (@carolm29) * [2 years ago](https://wordpress.org/support/topic/items-with-variable-pricing-cannot-be-imported-2/#post-17521584) * Hey there, [@seb7100](https://wordpress.org/support/users/seb7100/)! Thanks for contacting us. I’m happy to help you. * Have you followed the instructions **[here ](https://woo.com/document/woocommerce-square/sync-settings)** to sync the products? * Just to confirm, you were able to sync simple products, correct? * This variable product you mentioned, does it have multiple attributtes? * Please share with us the error logs (if any) under WooCommerce > Status > Logs. Then you can use the selector to search for Fatal Errors and Square errors. You could copy and paste your reply here or paste it via [https://gist.github.com/](https://gist.github.com/) and send the link here. * Looking forward to your reply. * Have a wonderful day! * Thread Starter [seb7100](https://wordpress.org/support/users/seb7100/) * (@seb7100) * [2 years ago](https://wordpress.org/support/topic/items-with-variable-pricing-cannot-be-imported-2/#post-17521823) * Hey [@carolm29](https://wordpress.org/support/users/carolm29/) * Yes, I did follow the instructions. I were **not** able to sync any products, no. The product have two options: color and size.There is 8 variations, S/M/L/ XL in Black and S/M/L/XL in Navy.There are **no** square error logs to be found. * [CreationNation](https://wordpress.org/support/users/creationnation/) * (@creationnation) * [2 years ago](https://wordpress.org/support/topic/items-with-variable-pricing-cannot-be-imported-2/#post-17521927) * I went through this in the beginning of figuring out this plugin. The bottom line is, the plugin does not support more than 1 variation type. So, what you will have to do is have a separate listing for each color shirt, and use the size as the variation you want to sync. It’s a pain, but as of now, that’s the limitation of the sync for this plugin. I ended up adding a separate entry in my Square system for each color of shirt I carry. Don’t forget to assign a unique SKU for each size variation as well so it all syncs over. * [Zee](https://wordpress.org/support/users/doublezed2/) * (@doublezed2) * [2 years ago](https://wordpress.org/support/topic/items-with-variable-pricing-cannot-be-imported-2/#post-17522287) * Hello [seb7100](https://wordpress.org/support/users/seb7100/) * Thank you for your reply. * Could you confirm whether you are trying to import products from **Square to WooCommerce** or **WooCommerce to Square**? * Also, share a screenshot of the error _Items with variable pricing cannot be imported_ with me so I can look into it and diagnose the issue. * Lastly, go to the Settings page and share a screenshot of the **Sync Settings. I want to verify what are the current configurations. Please hide or remove the Application ID and Access Token data. * ![](https://i0.wp.com/snipboard.io/Zh9VDJ.jpg?ssl=1) * I look forward to your reply. 🙂 * Thread Starter [seb7100](https://wordpress.org/support/users/seb7100/) * (@seb7100) * [2 years ago](https://wordpress.org/support/topic/items-with-variable-pricing-cannot-be-imported-2/#post-17524159) * Hi Zubar. I am trying to import from Square to Woocommerce. * ![](https://i0.wp.com/i.postimg.cc/gkRW8khY/Sk-rmbillede-2024-03-24-kl-12-03- 05.png?ssl=1) * Error * ![](https://i0.wp.com/i.postimg.cc/Z5HKv5kW/Sk-rmbillede-2024-03-24-kl-12-05- 35.png?ssl=1) * [Juan G. (woo-hc)](https://wordpress.org/support/users/judagutor/) * (@judagutor) * [2 years ago](https://wordpress.org/support/topic/items-with-variable-pricing-cannot-be-imported-2/#post-17524332) * Hi [@seb7100](https://wordpress.org/support/users/seb7100/)! * Thank you for reaching back and for sending the screenshots. * You can’t sync these products because Square doesn’t support multiple attributes, and with your variable products, you seem to be using two: color and size. * Check more about this here: [https://woo.com/document/woocommerce-square/sync-settings/#section-23](https://woo.com/document/woocommerce-square/sync-settings/#section-23) * In this case, you can follow the suggestions made by [@creationnation](https://wordpress.org/support/users/creationnation/) or the one highlighted in the documentation shared above. * I hope this provides clarity. * Let us know if you have further questions or concerns, and we will gladly assist. * [anastas10s](https://wordpress.org/support/users/anastas10s/) * (@anastas10s) * [2 years ago](https://wordpress.org/support/topic/items-with-variable-pricing-cannot-be-imported-2/#post-17553977) * We haven’t heard back from you in a while, so I’m going to mark this as resolved– we’ll be here if and/or when you are ready to continue. Viewing 7 replies - 1 through 7 (of 7 total) The topic ‘Items with variable pricing cannot be imported.’ is closed to new replies. * ![](https://ps.w.org/woocommerce-square/assets/icon-256x256.png?rev=3234354) * [WooCommerce Square](https://wordpress.org/plugins/woocommerce-square/) * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-square/#faq) * [Support Threads](https://wordpress.org/support/plugin/woocommerce-square/) * [Active Topics](https://wordpress.org/support/plugin/woocommerce-square/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-square/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woocommerce-square/reviews/) ## Tags * [Import](https://wordpress.org/support/topic-tag/import/) * [variation](https://wordpress.org/support/topic-tag/variation/) * 7 replies * 6 participants * Last reply from: [anastas10s](https://wordpress.org/support/users/anastas10s/) * Last activity: [2 years ago](https://wordpress.org/support/topic/items-with-variable-pricing-cannot-be-imported-2/#post-17553977) * Status: resolved