• Hey Team,

    on http://www.niederrhein-musikfestival.de we use the Pro Version of the Plug In. Everything worked really well but today we discovered, that the Items on the front Page are not displayed in correct order (September, October, August, … ). Before everything was correct; there was no update or any other changes we implemented.

    What to do?

    Kind regards
    Linus

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author CoolHappy

    (@narinder-singh)

    Hi Linus,

    Are you using our plugin latest version(2.2) ?
    Please let me know your active plugin version.
    Please also share your added shortcode and screenshot of wrong stories.

    Thanks!
    Narinder Singh
    Cool Timeline Team

    Thread Starter Bauhaus-Design

    (@bauhaus-design)

    Hey Narinder,

    thank you very much for the quick response. 2.1 is installed but there is no option that says “update to 2.2″ in the backend.

    This is the Shortcut we use:

    [cool-timeline layout=”one-side” designs=”default” skin=”default” category=”festival-2017″ order=”ASC” show-posts=”25″ icons=”NO” animations=”none” date-format=”j. F” story-content=”full” based=”default”]

    Thank you very much,
    Linus

    Plugin Author CoolHappy

    (@narinder-singh)

    Hi Linus,
    I have to check all stories and your settings.Please contact us at contact@cooltimeline.com

    • This reply was modified 7 years, 3 months ago by CoolHappy.
    Thread Starter Bauhaus-Design

    (@bauhaus-design)

    Hi Narinder,

    thank you, I just generated a new User, you should have received an email.

    Plugin Author CoolHappy

    (@narinder-singh)

    I have checked timeline stories section and noticed that you have added some stories with date and some with custom order(label). So that’s why you are facing this problem.
    You have to add stories in one standard(way) either using Date or Custom orders.

    I have tested timeline stories on this page . It is working fine. Please check it.

    http://www.niederrhein-musikfestival.de/wp-admin/post.php?post=1352&action=edit

    Plugin Author CoolHappy

    (@narinder-singh)

    Thread Starter Bauhaus-Design

    (@bauhaus-design)

    So sorry, but even on the test site the order is not correct. I checked all timeline stories and now they’re all sorted by date. 🙁

    Thread Starter Bauhaus-Design

    (@bauhaus-design)

    Hi Narinder,

    any ideas how to solve this? Maybe in an manual way or work around just to solve it for the moment? Our client needs the website to work correctly.

    Linus

    Thread Starter Bauhaus-Design

    (@bauhaus-design)

    Hi Narinder,

    the Plug In still does not work correctly. If you’re not able to provide a solution we have to find another Plug In 🙁 What to do?

Viewing 9 replies - 1 through 9 (of 9 total)
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