Thread Starter
phloo
(@phloo)
I opened an issue on GitHub since this is a real big problem at the moment.
Something counts very strangely.
Support would be very much appreciated.
Hi @phloo
We will continue this discussion on Github, closing…
Thread Starter
phloo
(@phloo)
After a lot of mails and support by Alexandre (thx!), this won’t be fixed because according to him it’s not a bug if the main stock count is not updated when your order is a variable product.
The plugin only can handle main products properly.
Too bad, we really liked this plugin because of it’s simplicity and logic usage.
But it’s unusable for live sites which rely on correct numbers.
Hi @phloo
You made wrong assumptions, but I will explain again.
WooCommerce by default, when a product is of type “variable” it separates the stock of the main “variable” product from the stock of the variations. You can test this by yourself disabling this plugin and testing with WooCommerce only. This plugin follows the same rule. You can also see this post from the WooCommerce forums that explains that: https://wordpress.org/support/topic/woocommerce-variable-product-inventory-issue/?view=all#post-10804715
I will add an hook for the next release for you and others override this, but it’s not a default option of the plugin.
Thread Starter
phloo
(@phloo)
No, you are still misunderstanding/ignoring the problem.
The plugin fails to update the WC stocks and only works for its own fields.
WC is not in sync with the numbers and many problems result because of this behaviour.
You saw the mismatching counts yourself and when WC main stock still got items left even though they are at zero in the stock locations, people are able to add it to the cart and over-order the products. Which is a nightmare for shop owners who are not able to fullfill backorders.
For a week I tried to explain and show it to you and you tried to fix it, and suddenly decided to not call it a bug. But then what is it?
I wish you good luck with the development. We will move on with more solid work.
No it’s not, if you look at the variations stock it is updated, something that wasn’t and I fixed upon your contact. I explained this to you, but maybe you don’t want to read it.
Kind regards
Thread Starter
phloo
(@phloo)
You are wrong. We checked all WC stocks against those from the “stock locations” plugin today and most of them were totally wrong. Easily to see for yourself if you deactivate your plugin and see the counts in the variable products. They are not synched!
I wanted to help and fix this. Even searched for code functions in the WC core.
And if read other git issues and support tickets here I am not the only one with stock count problems. Just saying..
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This reply was modified 3 years, 3 months ago by
phloo.
