Item not listed in plugin backend - page 2 | WordPress.org

Resolved sophiea2b
(@sophiea2b)

11 months, 2 weeks ago

Our map is currently live on the front-end of the site, but does not appear in the back-end for us to edit? Please see screenshot – you’ll see it says there is 1 item, but it doesn’t appear in the list. Please can you advise. We’ve tried deactivating and reactivating the plugin.

https://ournpt.co.uk/wp-content/uploads/2023/10/Screenshot-2023-10-10-at-14.47.38.png

The page I need help with: [log in to see the link]

Viewing 6 replies - 16 through 21 (of 21 total)

Plugin Author Avirtum
(@avirtum)

9 months, 3 weeks ago

I was wondering, what version of PHP and MySQL do you have?

Plugin Author Avirtum
(@avirtum)

9 months, 3 weeks ago

Also check the “wp_vision” table in phpMyAdmin. What columns does it have?

imagin49
(@imagin49)

9 months, 3 weeks ago

No change 🙁

imagin49
(@imagin49)

9 months, 3 weeks ago

PHP 7.4
MYSQL 5.7

Plugin Author Avirtum
(@avirtum)

9 months, 3 weeks ago

Well, I tested with PHP 7.4, MySQL 5.7 on a pure system and the plugin works as expected. It’s a very, very strange situation.

Plugin Author Avirtum
(@avirtum)

9 months, 3 weeks ago

Well, the problem was with the plugin’s table, to fix this we should update the plugin to the latest version, just remove it fully and install again, or deactivate and activate.

Viewing 6 replies - 16 through 21 (of 21 total)

The topic ‘Item not listed in plugin backend’ is closed to new replies.

In: Plugins
32 replies
4 participants
Last reply from: Avirtum
Last activity: 9 months, 3 weeks ago
Status: resolved