Italics mess up the entire font and must be uploaded as a a separate font

  • annssi

    (@annssi)


    4 months, 2 weeks ago

    Italics are not working. As soon as they are added as a font variant all variants are shown as italics. Thus you need to set-up the italics as a separate font which makes it really cumbersome to use.

    This problem has been around for over a year and it seems nothing has been done to fix it. Not impressed. 🙁

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support Herman Asrori (BSF)

    (@bsfherman)

    4 months, 1 week ago

    Hi @annssi,

    Thank you for leaving a review and sharing your experience. We appreciate your feedback.

    Are there any threads you can share with us? This will help us better understand your concern. Also, if you need any assistance related to this plugin, please consider starting a thread from this link.

    Thank you for using our plugin and for your continued support. Your feedback is invaluable in helping us improve.

    Kind regards,
    Herman 😊

    Thread Starter annssi

    (@annssi)

    4 months, 1 week ago

    Hello Herman,

    Please look at these screenshots:

    https://app.gemoo.com/share/image-annotation/679058818651193344?codeId=M0ax1JQ7dxLRX&origin=imageurlgenerator&card=679058816583430144

    1. Set-up of the font variations

    2. Shows what it looks like after saving. All variations convert to italics. This is unwanted!

    Thanks,
    Ann.

    neoxphuse

    (@neoxphuse)

    4 months ago

    Yeah what’s going on here? All my fonts uploaded have turned to italics?

    Plugin Support Herman Asrori (BSF)

    (@bsfherman)

    4 months ago

    Hi @annssi,

    Thank you for sharing the screenshots.

    Well, please refer to this thread.

    Anyway, I will bring this up again to the team and we’ll see if it is feasible for us to improve the plugin in future updates.

    Thank you for your support!

    Kind regards,
    Herman 😊

    anest1s

    (@anest1s)

    3 months, 4 weeks ago

    If you had looked at the screenshot annssi attached, you would have seen that the other thread is speaking of something different, as in the screenshot you can see the different styles/weights have been set up correctly. Instead everything shows up as italics in the front end and while editing. Even if they have been correctly configured as the printscreen clearly shows.

    So if you use this plugin, having text that goes from normal to italics and back like this is impossible, as they need to be different fonts. Practically the plugin isn’t working except if you don’t plan to have italics.

    Plugin Support Herman Asrori (BSF)

    (@bsfherman)

    3 months, 2 weeks ago

    Yes @anest1s,

    Thank you for the clarification and for bringing this to our attention.

    We’re aware of this and we are sorry for the inconvenience. We’re currently evaluating our resources to see if we can address this in an upcoming update.

    We appreciate your patience and continued support.

    Kind regards,
    Herman 😊

    Plugin Support Herman Asrori (BSF)

    (@bsfherman)

    3 months ago

    Hi @annssi, @neoxphuse, @anest1s,

    We have identified the issue and currently testing the fix. It will be very much appreciated if you guys can reach out to us through our Support Portal, so we can share with you the dev version of this plugin, and you can test it on your end.

    Kind regards,
    Herman 😊

Viewing 7 replies - 1 through 7 (of 7 total)
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