%it_link%% variable do not show in email

  • Resolved uppsalabf

    (@uppsalabf)


    5 years, 8 months ago

    Hi,
    great plugin, solved a lot of problems for me 🙂
    However, suddenly the %%edit_link%% variable that I use in the alert email has stopped showing. The message is empty where the variable should show the linke.
    Other variables in the email show nicely: %%post_author%%, %%user_email%%, %%post_title%%, %%post_content%%
    Is there an explanation and solution to this?
    In the beginning of my use of the plugin, the %%edit_link%% variable showed a working link.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Jeff Starr

    (@specialk)

    5 years, 8 months ago

    Hi uppsalabf,

    I just re-tested all of the %%shortcodes%% in email alerts and they all seem to work normally. So it could be that something is interfering with normal functionality, or it could be a bug or something. The best way to diagnose any issue is to do some basic troubleshooting, retesting, etc. I would be glad to send a free troubleshooting guide if it will be useful for you.

    Thread Starter uppsalabf

    (@uppsalabf)

    5 years, 8 months ago

    Thanks, and yes, please, it would be nice to have the guide for troubleshooting 🙂

    Plugin Author Jeff Starr

    (@specialk)

    5 years, 8 months ago

    Absolutely, here you go:

    https://perishablepress.com/how-to-troubleshoot-wordpress/

    I wrote it specifically for people who need help with troubleshooting WordPress, plugins, themes, and so forth. Specifically for this case, check out the sections on “plugins” and “themes” 🙂

    Thread Starter uppsalabf

    (@uppsalabf)

    5 years, 8 months ago

    Thanks!

    I will look into that, and get back to you with the result of my investigation 🙂

    Plugin Author Jeff Starr

    (@specialk)

    5 years, 8 months ago

    Awesome, let me know what you find, and/or if I may provide any specific infos about the plugin et al. Thank you!

Viewing 5 replies - 1 through 5 (of 5 total)
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