Very impressed with this plugin. We use it for ticketing to events and a visitor attraction. It’s easy to set up a new event, set different prices for different categories of visitors, get reports on how many have booked in. We use the Stripe add-on, so money goes straight into the bank account, less Stripe’s fees of course. On the gate, the QR code scanning works perfectly, and the system can be accessed on a phone – if someone has booked their ticket while waiting in the queue, you can get into the system in real time and check what they have booked. We did have some problems in the early stages with some software bugs, but Joe gives exemplary support – he gets back to you quickly, and because he built the system he know the issues and context.
It might be nice to have easy ways to customize the appearance of the tickets sent out, and of other messages, but this is a trivial detail – other systems are weighed down with stupid eye-candy that does not improve the functionality, but leaves lots of places for bugs to lurk.
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