Support » Plugin: WP Mail SMTP by WPForms » It was not a problem until it quit working

  • WP Mail SMTP [free version] documentation is minimal but enough to get it working. I had to make a configuration change, following the documentation, and it broke the plugin. Very difficult getting support. Left a bad impression of the WPForms organization. I found a better solution that has outstanding documentation, support, and functionality.

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  • Plugin Support Jess Quig

    (@jquigam)

    Hi @jslittlefield,

    I’m sorry to hear our plugin didn’t work our for you, and that you had such a frustrating experience overall. I’m not sure from these details or from your email support thread with us what the issue may have been, and it looks like our team may not have been had the access needed to dig deeper. But please know that always try to help our customers as best we can.

    I hope you might give us another shot down the road!

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