Hi, I added this plugin in my CF7 form but when I tried to save a voice message it took too long to upload the recording message and enable the Submit button. I checked the code and I found that the issue is because it tries to send the audio in Wave format, not MP3!
Could you please check this issue?
Regards
This topic was modified 11 months, 2 weeks ago by developer.
It saves the file as mp3 and NOT wav. Please double check the email link and send us a screenshot if that is not the case. Also, make sure you have the latest version of the plugin. It used to be wav a long time ago. If the issue persists, please share the page link where you added the contact form.
Hi, thanks for your response. Actually I installed it 3 days ago and I just checked, it is the latest (3.5.0).
Yes, I know that the email link is a mp3 file, but I’m talking about the time that the plugin wants to save the record to the server. By the way, if you say that it sends the record as mp3 files, so why does it take too long to send a file with only less than 10 seconds in length?
I checked but I faced an issue when I pressed “Stop & Save” button:
cf7_frontend.js?ver=1.0.0:159 Uncaught ReferenceError: recorder is not defined
at HTMLButtonElement.<anonymous> (cf7_frontend.js?ver=1.0.0:159:5)
at HTMLDocument.dispatch (jquery.min.js?ver=3.7.1:2:40035)
at v.handle (jquery.min.js?ver=3.7.1:2:38006)
This reply was modified 11 months, 2 weeks ago by developer.
One more thing, it would be nice if we have a progress to show the end users that the component is uploading the message when they click on “Stop & Save”.
