We try hard to respond as quick as possible to support forum posts and the recent post you made: https://wordpress.org/support/topic/wrong-timezone-4/.
We posted a response within 24 hours providing more details about one of the powerful advanced features ‘Force Override’ of our plugin and how it works for a website. We are disappointed you left a 1 star review without allowing us to respond is a reasonable amount of time with support and guidance. We hope you will review our support response and consider updating the review accordingly.
@bizswoop I changed my score to 3 just because there is no explanation about that feature in the plugin which made my store a big mess for a day!!
Good feedback about adding a tooltip. We are working on an upcoming release to add tooltips to the plugin, we will make sure this feature definitely gets a tooltip added to avoid any confusion in the future.
