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  • Plugin Author Fauzan Jegstudio

    (@fauzanjegstudio)

    Hello @zaryzi7,

    We sincerely apologize for the inconvenience you’ve experienced and the issue occurring on your site while using the Jeg Elementor Kit plugin.

    Could you please let us know the specific problem or issue happening on your site? Did this issue begin after you updated the Jeg Elementor Kit plugin?

    We would also like to ask if you have any optimization plugins or caching features active on your site? If so, we recommend clearing all existing caches. In many cases, cache files are not regenerated properly after updating a theme or plugin, which may require a manual cache refresh.

    Elementor now also includes its own built-in caching features. You may try clearing or regenerating Elementor’s data as well. For the steps, please refer to the Elementor documentation at the link below:

    https://elementor.com/help/regenerate-css-data/

    If the above steps do not resolve the issue, could you please share your site URL and provide a screenshot or video showing how the issue appears? This would greatly help us in better understanding the situation you are facing.

    We look forward to hearing from you.

    Thank You

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