Support » Plugin: Top Ten Lists » it kills site after activation

  • Resolved area97

    (@area97)


    tried on a couple of webistes with “avada” and “x” themes from themeforest.
    on both of them after activation I just can see a blank page.
    to resolve, I had to remove plugin thru ftp.

    • This topic was modified 2 years, 3 months ago by  area97.
Viewing 15 replies - 1 through 15 (of 16 total)
  • btw, it kills website also when using basic wp themes.
    uninstalled thru ftp again.

    Plugin Author grimmdude

    (@grimmdude)

    Hi @area97,

    Sorry to hear, could you tell me which version of PHP and WordPress you’re using? I’ll take a look, thanks for your feedback.

    -Garrett

    Plugin Author grimmdude

    (@grimmdude)

    I just pushed a fix which I believe should fix your issue, could you check again?

    -Garrett

    now, on the X theme environment, plugin does not kills the site, however the meatabox is just empty. no way to add any item in it.

    Plugin Author grimmdude

    (@grimmdude)

    Hi @area97,

    Hmm ok. Can you tell me which version of PHP and WordPress you’re using? Also, if possible can you tell me if you see any JavaScript errors in your browser console? Thanks,

    -Garrett

    php is 7.something as far as I know and there are no js errors.
    as I told you before, metabox is unavailable. I’ve deactivated all plugins as well, same result. metabox just displays the title, nothing else.

    Plugin Author grimmdude

    (@grimmdude)

    Hi @area97,

    OK thanks. Can you confirm that the metabox just isn’t collapsed? Meaning, the arrow on the right side isn’t pointing down.

    Also, which browser are you using? Thanks again for helping get these initial bugs stomped out.

    -Garrett

    • This reply was modified 2 years, 3 months ago by  grimmdude.

    I’m using chrome and chromium. I confirm metabox wasn’t collapsed. I tried several times to open and close it, same result: empty metabox.

    Plugin Author grimmdude

    (@grimmdude)

    Hi @area97,

    I would like to fix this issue, but I’m having a hard time replicating it. Any other information you could provide would be much appreciated.

    -Garrett

    Same issue here. Empty metabox. Running on a VPS with plenty of resources and php 7.0.7. Have disabled all plugins but this one and switched to default theme.

    Your plugin was on my list for the iThemes July Plugin Roundup. Looks like a great idea! If you can get it working, I’ll feature it next month.

    Thanks!

    Plugin Author grimmdude

    (@grimmdude)

    Hi @nathaningram,

    Thanks very much for your feedback. I’m pulling my hair out a bit trying to debug this as I can’t seem to replicate the issue. I just pushed 1.0.2 which hopefully will fix or provide some clues.

    Latest version of WordPress I presume? Which OS is your VPS running? Thanks,

    -Garrett

    Hi Garrett. WordPress and all plugins are up to date. I’m running a standard LAMP stack with cPanel and WHM.

    Plugin Author grimmdude

    (@grimmdude)

    Hi @nathaningram,

    Are you still having an issue with 1.0.2?

    -Garrett

    @grimmdude, seems you fixed the issue.
    I was able to fill the box.
    it works dude, it works! 😉

    @grimmdude, nice work! I can confirm it’s working for me now too.

Viewing 15 replies - 1 through 15 (of 16 total)
  • The topic ‘it kills site after activation’ is closed to new replies.