Support » Plugin: Simple Basic Contact Form » It is not Working on Nginx

  • Hi,

    Hope your weekend is going great 🙂

    Firstly, thank you this awesome plugin but it is not working on my multisite (LEMP).

    Ekran-Resmi-2018-11-04-01-21-20

    The issue is that, The mail is arrived me.However, there is no succeed screen after sending.

    How can I fix it?

    Thank you,
    Best regards.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author WPKube

    (@wpkube)

    Hi,

    Thanks, hope your is going great as well 🙂

    That’s interesting. I never actually used Linux so don’t know much about it.

    Since it’s a 504 error I’m assuming it takes a while loading and then stops and shows the error page, correct?

    Since you get the email it’s definitely not a delay in the code before the mail function is called. But there’s isn’t much happening after the mail function so I’m guessing the mail function itself is where the delay happens.

    The plugin has 2 different methods of sending the email ( one is the regular PHP mail function and the other is the WordPress wp_mail() function, which is used by default ).

    So give that a try, switch it to the other method, the option is in WP admin > Settings > Contact Form > Plugin Options. You’ll see the option called “Use PHP’s mail() instead of WP’s wp_mail()”.

    hi @wpkube,

    Sorry for delay. I fixed the issue by increase max_execution_time. But all of the contact form plugins are working extremely slow. When I send a test email, it takes very long time (2 minutes).

    How can I debug it?

    Thank you,
    Best regards.

    Plugin Author WPKube

    (@wpkube)

    Hi,

    Best way to test if it’s related to the plugin is to install a different contact form plugin, send an email through that and see how long it takes to receive the email. If it also has a delay then the issue is with the server itself.

    You’re right. Looks like same issue on other contact forms. All of contact forms are working slow.

    I tried to fix it but unfortunately still extremly slow…

    Plugin Author WPKube

    (@wpkube)

    Is it on a live server? If so, contact the hosting provider about the issue. Since all the contact forms have the delay problem it’s caused by the server.

Viewing 5 replies - 1 through 5 (of 5 total)
  • You must be logged in to reply to this topic.