Support » Plugin: Ninja Forms Contact Form - The Drag and Drop Form Builder for WordPress » It is not possible to edit the form after updating wordpress

  • Resolved czester

    (@czester)


    After updating wordpress from 5.5.3 to 5.6, I cannot edit the form fields. The right side menu doesn’t pop up so I can’t do anything. When I create a new form, it works, but when I want to edit it and press the gears next to a given field, then nothing happens (the right menu is not displayed)

    The system on which it works:
    -wordpress 5.5.3, divi 4.66 and Ninja forms 3.4.25

    System on which it does not work:
    -wordpress 5.6, divi 4.82, and Ninja forms 3.4.34

    I tried repeatedly to restore the previous versions of the system – the problem is in the wordpress update itself

Viewing 7 replies - 1 through 7 (of 7 total)
  • thaliaqw3st

    (@thaliaqw3st)

    I am having the same issue on a site I help manage, but only after another WordPress developer was hired and did a horrendous job.

    Is there a way to fix this?

    jjazzbel

    (@jjazzbel)

    Check your php version. I found totally weird things happening with php7.4 but not with 7.3.2

    Thread Starter czester

    (@czester)

    a@s8]:<~>$ php -v
    PHP 7.3.23 (cli) (built: Oct 30 2020 14:51:01)

    By default, I have 7.3.23 on hosting, but I also tried to change to 7.4

    I have the same problem. Any idea to solve it?

    Hi guys. I want to share with you that I solved this problem by downgrading to WordPress version 5.5.3. WP Downgrade plugin helped me. With this, I can edit any ninja-form

    Plugin Contributor Justin McElhaney

    (@jmcelhaney)

    @czester @thaliaqw3st @jjazzbel
    Can you update your Ninja Forms plugin to the latest version (3.5.1) and let me know if you continue to have the same issues?
    If you are still having this issue, can you reach out to our official support channel (ninjaforms.com/contact)

    I am facing the same issue with almost all my client’s account where I use ninjaform …… should I try downgrading WordPress ????

Viewing 7 replies - 1 through 7 (of 7 total)
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