@stepanpetrov – Sorry to hear you had trouble, but in all honesty, if you followed our guides and couldn’t get any working popups, then the most likely cause is actually there is a conflict caused by your theme or another plugin. These conflicts generally cause JS errors which prevent our JS code from ever running meaning no popups work. This often misleads users to thinking our stuff is broken when in fact that isn’t the case.
If you have a link you would like me to check out and give you more info on the issue I would be happy to.
Common issues we see include:
- JS errors caused by plugins or themes (check your browser console for these)
- Themes loading multiple copies of jQuery (bad news all around and theme authors are generally recommended against such things per WP dev guidelines, but it happens all the time).
- Theme or plugin loading an incompatible version of jQuery. WP ships with v1.12, but often theme authors want to use v3 (newest) which is not backward compatible and will break many plugins on the repo.
Other common set up issues include adding to0 many conditions making the popup not load where you intend it to, not adding a trigger etc.
Hope that helps, but as you can see from the 1000+ reviews, the plugin does in fact work great, but there are instances like those described above that occur quite often preventing it from working as expected. Not much we can do on our end other than help you find those issues.
